Please how do you cope with non-chalant staffs as a senior colleague. Staffs that are so complacent when you give them task to do and are always full of excuses but they are good at their skills, i...

This is a really expensive and time consuming way to avoid providing actual leadership to your staff. If someone is "complacent," there is a reason... why. Hiring people to secretly spy on them and create unneeding conflict is not a good way to solve any issue, let alone one where you have staff who ultimately would prefer to work is harmony ratehr than conflct. more

Please how do you cope with non-chalant staffs as a senior colleague. Staffs that are so complacent when you give them task to do and are always full of excuses but they are good at their skills, i...

Remove the assumptions. Are they "making excuses" or are they prioritizing their tasks? Are they "making excuses" or are your expectations not aligned... with reality? Are they making excuses or are they telling you why they do not believe the task is appropriate or that they cannot prioritize it? How are they "very good at what they do" if they are constantly making excuses to not do things? Whenever you identify an "issue" (whether interpersonally, professionally, physically, etc), you cant really fix it without understanding it. People can tell you what to do to motivate them, but if the problem is that they literally do not have time to do it, motivation isnt going to change that.
A lot of "managers" do not respect the actual time and effort people put into work and underestimate the amount of time a task takes to complete. Sometimes employees make "excuses" because they are more likely to be respected than just saying "i dont have time for that." more