Skills

  • English and Kiswahili
    9

Experience

Sarsfinah Jeruto

Work experience
  • ICT SUPPORT, NETWORKING AND INFRASTRUCTURE at   KUTRRH
  • Helpdesk Management: Responding to, documenting, and resolving support requests submitted via tickets, email, and phone calls.
  • Hardware Repair: Diagnosing, troubleshooting, and repairing computers, printers, scanners, and other devices.
  • Software Assistance: Installing and configuring operating systems and enterprise software, also assisting users with access and permissions.
  • Remote Assistance: Guide remote staff step-by-step troubleshooting solutions.

Sarsfinah Jeruto

Education
  • BUSINESS INFORMATION TECHNOLOGY