Skills

  • Microsoft Office
  • Customer service
  • Photoshop
  • HTML/CSS 
  • Digital Advertising
  • MySQL
  • System administration

Experience

Samuel Muiruri

Work experience
  • Install and configure computer hardware operating systems and applications.
  • Monitor and maintain computer systems and networks.
  • Competence in Windows Active Directory Management Tools plus creation and deployment of Group Policy Objects
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
  • Provide training for interns and students on its support.
  • Respond within agreed time limits to call-outs and work continuously on a task until completion (or referral to third parties, if appropriate).
  • Priorities and manage many open cases at one time
  • Rapidly establish a good working relationship with customers and other professionals, such as software developers.
  • Creating, setting up, and configuring outlook mails to clients.
  • Finding new clients and opportunities and doing surveys when necessary.
  • Talk to staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
  • Supervise technical IT support stuff and guide where necessary.
  • Train and Schedule work for interns

Related persons

Colleen Etakwa Accounting, Administration, Banking
Belden NdubiMicrosoft Office , Typing Skills , English
Elvis MarigaSoftware developer at kra.go.ke