About

I am a highly skilled IT professional with over 5 years of experience in the field of IT support and administration. I have a strong technical background and proficient in a wide range of systems and technologies, including network management, system administration, and hardware and software installation and maintenance.

Skills

  • IT
    10
  • ITIL
    10

Experience

sammy gitau

Work experience
  • In-charge of IT department in the entire kahama Group of hotels from 2018 July to-date.
  • Manage LAN and WAN connectivity through installation, configuration and maintenance
  • of Switches (CISCO Meraki), Routers, CCTV (HIK Vision) cameras and Printers. (Ricoh
  • Printers).
  • Managing a fortified network structure through firewall (XG Sophos) and Sophos
  • endpoint antivirus.
  • Setting up email accounts and managing internet account (social media platforms).
  • Perform all administrative duties for SAP Business one and Ezee Burp systems.
  • Install, modify, and repair computer Systems hardware and software in (Windows, Linux,
  • MacOS and iOS devices).
  • Conducting hot and cold system backup for the organization.
  • Manage contracts with software vendors and telecommunication companies.
  • Training new users, managing a 24/7 help desk and supporting back-end systems.
  • Developing and maintaining system security in line with standards and ensuring
  • compliance to all standards.
  • Conducting remote trainings and support by use of Zoom, Google meet, Anydesk and
  • TeamViewer to other branches

sammy gitau

Education

Related persons

Daas LimitedManager at Kahama Hotels