About

Results-driven Operations and Administrative Professional with experience in QC coordination, education management, and quality-focused environments . Proven ability to support senior personnel in commercial related fields and within the QAQC Departments. Skilled in stakeholder management, resource planning, and delivering projects within deadlines. Strong team player with a high standard of organisation, accuracy and adherence to procedures, ISO standards, and safety requirements.

Skills

  • Administration
  • Customer service
  • Office management
  • Teaching
  • Fluent English and Kiswahili

Recommendations

See all

Brian Keya

5/26/2026
Provided a score of  
10
  for Samantha Martha Harriet Were

Julliet Kirui

5/23/2026
10

"Samantha is a proactive employee that doesn't require supervision. She is mature in her thinking, respects colleagues and clients alike. Samantha has worked well across multi cultural work places. She is always looking for ways to level up so as to provide solutions in the workplace. Samantha is a valuable asset to any institution that will give her an opportunity"

  • Thank you so much Julliet for your recommendation and kind words. I appreciate the time and effort you took to share this . Your support and... confidence in my abilities mean a great deal to me and always have serve as a great source of encouragement. more

Experience

Samantha Martha Harriet Were

Work experience
  • Managed day-to-day operations, ensuring smooth coordination across departments
  • Developed and improved administrative systems, increasing efficiency and reducing delays
  • Coordinated schedules, logistics, and communication between internal teams and external stakeholders
  • Maintained accurate records, reports, and documentation for operational tracking
  • Supported leadership with data analysis and reporting to guide decision-making
  • Ensured compliance with organizational procedures and quality standards.
  • Ensured strict contract compliance by monitoring notice timelines, documentation requirements, and procedural adherence.
  • Implemented structured claims tracking templates and documentation workflows, improving traceability and reporting accuracy.
  • Key Achievements
  • Contributed to early resolution and partial settlement of multiple claims, reducing escalation to formal disputes.
  • Improved documentation efficiency, achieving a 30–40% reduction in administrative processing time.

Samantha Martha Harriet Were

Work experience
  • October, 2023 - October, 2024
  • Fulltime
  • Managed classroom and academic operations for multiple student groups
  • Coordinated curriculum delivery and improved student performance outcomes
  • Built strong relationships with parents and stakeholders, enhancing satisfaction and retention
  • Organized school events, training sessions, and extracurricular programs
  • Introduced structured systems to improve workflow and communication within the department
  • Learning & Development / Training Coordination
  • Planned and executed training programs for staff development
  • Monitored performance and recommended improvements for operational effectiveness
  • Coordinated training schedules, materials, and reporting
  • Supported onboarding processes to ensure smooth integration of new staff
  • KEY ACHIEVEMENTS
  • Improved operational efficiency by streamlining administrative processes
  • Successfully coordinated multiple projects/events under tight deadlines
  • Strengthened stakeholder relationships leading to improved service delivery
  • Introduced structured systems that enhanced workflow and reduced errors

Samantha Martha Harriet Were

Education
  • DET - Pearsons, BTEC Level 5

Samantha Martha Harriet Were

Work experience
  • Assisting of tAssisting of the department’s staff and external clients while
  • ensuring all company’s procedures are maintained and practiced
  • Attach other related documentation (Certificate of Origin, Previous
  • Approvals, Draft Warranty & Marked up Drawings)
  • Responsible for the storage, cataloging, and retrieval of company
  • documents
  • Submit and request for Pre Qualification from sub contractor as
  • per the issued checklist.
  • Correspond and Coordinate with suppliers to get technical
  • submittal documents
  • Maintain and distributed documents related to project main
  • contractors, clients, consultants, and sub-contractors
  • Filing, managing, and maintaining of documents like drawings,
  • Method statements, Technical documents, work inspection
  • request, and invoices
  • Enhanced and maintained high standards of care and distribution
  • of documents
  • Preparing official letters on behalf of Project manager and
  • distributing them to the addresses/company heads
  • Assisting the Project Manager in admin related duties.
  • Facilitate training for the department staff on work related
  • programs e.g Aconex training programs
  • Follow-up for document approval and distribute of the approved
  • copy
  • Assist in documentation for Project handover, warranty, OMM,
  • Snags report & De snagging reports
  • Office managmen the department’s staff and external clients while
  • ensuring all company’s procedures are maintained and practiced
  • Attach other related documentation (Certificate of Origin, Previous
  • Approvals, Draft Warranty & Marked up Drawings)
  • Responsible for the storage, cataloging, and retrieval of company
  • documents
  • Submit and request for Pre Qualification from sub contractor as
  • per the issued checklist.
  • Correspond and Coordinate with suppliers to get technical
  • submittal documents
  • Maintain and distributed documents related to project main
  • contractors, clients, consultants, and sub-contractors
  • Filing, managing, and maintaining of documents like drawings,
  • Method statements, Technical documents, work inspection
  • request, and invoices
  • Enhanced and maintained high standards of care and distribution
  • of documents
  • Preparing official letters on behalf of Project manager and
  • distributing them to the addresses/company heads
  • Assisting the Project Manager in admin related duties.
  • Facilitate training for the department staff on work related
  • programs e.g Aconex training programs
  • Follow-up for document approval and distribute of the approved
  • copy
  • Assist in documentation for Project handover, warranty, OMM,
  • Snags report & De snagging reports
  • Office managment

Brian Keya

5/26/2026
Provided a score of  
10
  for Samantha Martha Harriet Were

Julliet Kirui

5/23/2026
10

"Samantha is a proactive employee that doesn't require supervision. She is mature in her thinking, respects colleagues and clients alike. Samantha has worked well across multi cultural work places. She is always looking for ways to level up so as to provide solutions in the workplace. Samantha is a valuable asset to any institution that will give her an opportunity"

  • Thank you so much Julliet for your recommendation and kind words. I appreciate the time and effort you took to share this . Your support and... confidence in my abilities mean a great deal to me and always have serve as a great source of encouragement. more