About

I am currently working as a Network Engineer at an ISP, where I manage IT and telecom equipment, tools, and services. Before this, I worked as a Technical Support personnel, which helped me build a strong foundation in troubleshooting and customer service. I also have beginner-level knowledge of Power BI and am exploring data analytics to enhance decision-making in IT and network operations.

Skills

  • Power BI
  • Computer Networking & Internet
  • Asana
  • English
    10

Experience

Sadiq Barau

Work experience
  • Conduct comprehensive network audits, identifying vulnerabilities and implementing proactive measures to mitigate
  • risks.
  • Monitor and maintain network infrastructure to ensure optimal performance, troubleshooting issues and implementing corrective measures as required.
  • Provide technical support to clients and internal stakeholders, resolving network-related issues and inquiries in a timely manner.
  • Conducted engaging and informative training sessions on the AUP, resulting in a 30% increase in employee awareness and compliance with security protocols.
  • Play a key role in optimizing network performance, troubleshooting issues, and ensuring seamless connectivity for diverse clients.

Sadiq Barau

Education

Sadiq Barau

Work experience
  • Supported operations staff at major events, including registration of students.
  • Provided efficient technical support, resolving hardware and software issues for end-users.
  • Managed and prioritized a high volume of support tickets, exceeding service level agreements.
  • Taught student introduction to networking and OSI modules.

Sadiq Barau

Education
  • November, 2011 - September, 2016
  • Fulltime

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