About

Experienced ICT Officer with a proven track record in managing and maintaining complex information and communication technology systems. Skilled in hardware and software troubleshooting, network administration, and user support. Proficient in configuring, installing, and maintaining IT components, ensuring data security and system reliability. Adept at addressing technical issues, providing user training, and offering efficient technical support for seamless IT operations. Continuously staying updated with emerging technologies to implement innovative solutions and optimize organizational IT infrastructure. Strong communication and teamwork skills, dedicated to enhancing efficiency and productivity through effective IT management.

Skills

  • Photoshop
  • HTML/CSS 
  • Customer service
  • Typing Skills
  • C++
  • Microsoft Word
  • English
  • PHP
  • Ms office
  • Excel
  • Design
  • Adobe Photoshop
  • Sql
  • Software development
  • Bootstrap
  • English
    6

Recommendations

Geoffrey Okoth

4/15/2026
Provided a score of  
10
  for Samuel Mwangi

Mary Mwai

2/3/2026
Provided a score of  
10
  for Samuel Mwangi
4 recommendations in total
See all recommendations

Experience

Samuel Mwangi

Education
  • ILO'S MOOC On Recognition Of Prior Learning (RPL)  at   ITC – ILO

Samuel Mwangi

Education

Samuel Mwangi

Education

Samuel Mwangi

Education

Samuel Mwangi

Work experience
  • Contribute to the development of the TVET CDACC portal for assessment and certification
  • Aid in the system analysis of the CBA portal
  • Contribute in the development of the website front end using WordPress framework
  • Provide technical support to assessment centers in the use of the TVET CDACC portal.
  • Attend to queries on Assessment results
  • Process assessment results for Assessment
  • Actively participating in all the activities within the Assessment and Certification department
  • Support as a system administrator of the CBA portal for assessment and certification
  • Provide technical support for hardware, software, networking, and operating systems.

Samuel Mwangi

Education

Samuel Mwangi

Education

Samuel Mwangi

Work experience
  • Foresaw the implementation of all ICT initiatives like implementation of fleet management system, New ICT labs, firewalls and budgets of up to 5 million to all 6 branches
  • Spearheaded the development of KISC intranet
  • Successfully procured all ICT Equipment including but not limited to CCTVs
  • Established and monitored contracts with external suppliers to provide technical support as needed.
  • Provided technical support for hardware, software, networking, and operating systems.
  • Executed the 5-year ICT strategic plan and ICT Code of Conduct.
  • Maintained server functionality for email, databases, file storage, administration, and backups.
  • Troubleshot server systems for network-related issues.
  • Updated the organization's website and ensured the safety and maintenance of SSL certificates.
  • Initiated the use of SLAs for service delivery.
  • Oversaw the use of the corporate email system across all branches.
  • Established the ICT Committee to facilitate decision-making and project implementation.
  • Designed successful marketing flyers and videos for the organization.
  • Provided support in photography and video editing.

Samuel Mwangi

Work experience
  • Spearheaded the development of TVET CDACC LMS.
  • Provided technical support for the installation of application software and configuration of computer hardware within the Council premises.
  • Registered approved assessment centers authorized by the TVET authority (TVETA).
  • Provided support to assessment centers in the use of the TVET CDACC portal.
  • Generated assessment transcripts and certificates that adhere to the council's standards and qualification requirements.
  • Aided in the development of the TVET CDACC portal for assessment and certification.
  • Monitored the National assessment process.
  • Moderated and supported virtual meetings for up to 200+ attendees, ensuring a seamless virtual meeting environment.

Samuel Mwangi

Work experience
  • Administered the development of the AVERC LMS project as the project administrator
  • Configured and installed newly delivered IT equipment including laptops, printers, and related hardware
  • Acted as the administrator for the Learning Management System (LMS) for the company
  • Provided technical support to co-workers and clients both on-site and remotely using remote access tools such as Any Desk and TeamViewer
  • Designed graphics, including flyers, logos, and infographics, following standard operating procedures
  • Configured IT security measures, including antivirus software, access control, and password management
  • Suggested top-of-the-line ICT facilities and equipment to be implemented for the organization's ICT framework
  • Championed the training on the use of the Learning Management System and digital content development authoring tools
  • Created and Moderated virtual meetings

Samuel Mwangi

Education

Samuel Mwangi

Education
  • January, 2011 - November, 2015
  • Fulltime

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Geoffrey Okoth

4/15/2026
Provided a score of  
10
  for Samuel Mwangi

Mary Mwai

2/3/2026
Provided a score of  
10
  for Samuel Mwangi
4 recommendations in total
See all recommendations