About

Hello there! I am Roy Kibiwott Komen, an adept professional with 5 years of diverse experience in the Information Technology industry. I have honed my skills in IT Support, Customer Support, Software Testing, and Implementation, amalgamating technical proficiency with a strong customer-centric approach. Alongside my technical repertoire, I've acquired significant experience in Management and Project Management, which allowed me to successfully drive numerous projects from conceptualization to completion. The ability to seamlessly integrate technical strategies with business objectives makes me a unique asset to any team. When I am not immersed in my work, I love to pack my bags and venture into the unseen, with an insatiable desire for traveling. The thrill of exploration and the joy of experiencing new cultures feed my spirit of adventure. Apart from globetrotting, I am passionate about DIY projects. The process of creating something new out of the box, the sense of achievement that follows, and the opportunity it provides to continuously learn and grow is truly exciting for me. In all, I am not just a technically proficient individual; I am a continuous learner, a passionate explorer, and a dedicated professional, eager to leverage my skills and experiences in new and challenging environments. My Plum Profile: https://secure.plum.io/en/p/pm724zPdtNRWNAHD2PkGWg

Skills

  • IT Support
    7
  • Management system implementation and Auditing
    8

Experience

Roy Komen

Education
  • Main topics:
  • 1. Study the building blocks of life, from cells to ecosystems.
  • 2. Dive into the reactions, bonds, and elements that form the basis of chemistry.
  • 3. Explore the fundamental principles governing the motion and energy in our universe.
  • 4. Understand the Earth's processes, from plate tectonics to weather systems.

Roy Komen

Work experience
  • Software testing and Implementations.
  • Project Coordination and Planning - West Africa, Afghanistan, and East Africa Regions.
  • CRM tools implementations and Designs.
  • Leading a team of Client Relations Officers (CROs) in Uganda and Tanzania.
  • Client satisfaction and Client support

Roy Komen

Work experience
  • September, 2019 - February, 2021
  • Fulltime
  • Software testing and Implementations.
  • Project Coordination and Planning - West Africa, Afghanistan, and East Africa Regions.
  • CRM tools implementations and Designs.
  • Leading a team of Client Relations Officers (CROs) in Uganda and Tanzania.
  • Client satisfaction and Client support

Roy Komen

Education
  • January, 2014 - November, 2016
  • Fulltime
  • Bachelors of Business and Information Technology program is structured with an aim of developing information technology professionals who are equipped with business tools and whose orientation is in management. The course is aimed at equipping students with the capacity to critically analyze, design, implement and manage information technologies with a focus on overall business productivity and strategic objectives.

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