Skills

  • Leadership & Project Management
    1
  • cyber security junior analyst
    1
  • Tech savvy
    3
  • Microsoft Office
    6
  • Excellent communication and interpersonal skills
    8
  • Office management and HR management
    7
  • Sales & marketing. (B2B
    9

Experience

Rotimi Joshua

Work experience
  • 1. _Customer Support_: Respond to customer inquiries, resolve issues, and provide assistance via phone, email, or in-person.
  • 2. _Account Management_: Open, maintain, and close customer accounts, including deposit, loan, and credit card accounts.
  • 3. _Transaction Processing_: Process transactions, such as deposits, withdrawals, transfers, and payments.
  • 4. _Product Promotion_: Promote bank products and services, such as loans, credit cards, and investment products.
  • 5. _Issue Resolution_: Resolve customer complaints and issues in a timely and professional manner.
  • 6. _Customer Feedback_: Collect and analyze customer feedback to improve bank services and products.
  • 7. _Compliance and Security_: Ensure adherence to bank policies, procedures, and regulatory requirements.
  • 8. _Cash Handling_: Manage cash transactions, including handling cash, counting, and balancing.
  • 9. _Customer Education_: Educate customers on bank products, services, and digital banking platforms.
  • 10. _Referral Generation_: Identify opportunities to refer customers to other bank departments or specialists.
  • 11. _Reporting and Analytics_: Provide insights and analysis on customer service metrics and trends.
  • 12. _Team Collaboration_: Collaborate with other bank departments to ensure seamless customer service.

Rotimi Joshua

Work experience
  • Portfolio Manager:
  • 1. _Portfolio Monitoring_: Continuously review and analyze the loan portfolio to identify trends, risks, and opportunities.
  • 2. _Risk Management_: Assess and mitigate credit risk, market risk, and operational risk associated with the portfolio.
  • 3. _Performance Optimization_: Develop and implement strategies to optimize portfolio performance, minimize losses, and maximize returns.
  • 4. _Reporting and Analytics_: Provide insights and analysis on portfolio performance, trends, and metrics to inform strategic decisions.
  • 5. _Compliance and Governance_: Ensure adherence to regulatory requirements, internal policies, and industry standards.
  • Loan Officer:
  • 1. _Loan Origination_: Originate new loans, including underwriting, credit analysis, and approval.
  • 2. _Credit Analysis_: Evaluate borrowers' creditworthiness, financial condition, and collateral to determine loan eligibility.
  • 3. _Loan Structuring_: Develop and negotiate loan terms, conditions, and covenants.
  • 4. _Relationship Management_: Build and maintain strong relationships with borrowers, ensuring timely repayments and addressing any issues.
  • 5. _Loan Servicing_: Oversee loan servicing, including payment processing, account maintenance, and customer support.
  • 6. _Default Management_: Manage delinquent or defaulted loans, including workout strategies, restructuring, and recovery.
  • 7. _Compliance and Regulatory Adherence_: Ensure compliance with lending regulations, laws, and internal policies.

Rotimi Joshua

Work experience
  • * Sourcing and Procurement_: Identify and evaluate potential suppliers, conduct market research, and negotiate contracts.
  • * Contract Management_: Develop, manage, and administer contracts with suppliers, ensuring compliance with terms and conditions.
  • * Purchasing and Inventory Management_: Oversee the purchasing process, manage inventory levels, and ensure timely delivery of goods and services.
  • * Supplier Relationship Management_: Build and maintain strong relationships with suppliers, ensuring quality, reliability, and performance.
  • * Risk Management_: Identify and mitigate risks associated with procurement, such as supply chain disruptions or non-compliance.
  • * Compliance and Governance_: Ensure adherence to organizational policies, regulatory requirements, and ethical standards.
  • * Cost Management_: Analyze and optimize procurement costs, identifying opportunities for savings and efficiency.
  • * Quality Assurance_: Ensure goods and services meet quality standards, specifications, and requirements.
  • * Communication and Collaboration_: Liaise with internal stakeholders, suppliers, and external partners to ensure effective procurement outcomes.
  • * Reporting and Analytics_: Provide insights and analysis on procurement performance, trends, and metrics to inform strategic decisions.
  • * Process Improvement_: Continuously assess and improve procurement processes, procedures, and systems.
  • * Training and Development_: Stay up-to-date with industry trends, best practices, and professional development opportunities.

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