Skills

  • Customer service
  • Hospitality
  • Retail
  • Security
  • Healthcare

Experience

Rikia Dyer

Work experience
  • security and patrols a building to ensure safety and protection for the property and personnel.
  • Monitoring video surveillance for any unusual activity in locations around the office
  • Greeting employees or customers
  • Checking visitors in and out

Rikia Dyer

Work experience
  • Monitored surveillance equipment (CCTV cameras) to detect suspicious behavior and prevent potential security breaches.
  • Performed routine safety checks on doors, windows, alarms, and other security systems to ensure proper function.
  • Conducted random and scheduled inspections to detect and prevent theft, vandalism, or property damage.

Rikia Dyer

Work experience
  • Community engagement ambassador at   Build
  • Developed and executed outreach campaigns, leveraging social media, email newsletters, and in-person interactions to increase community
  • participation and awareness.
  • Represented the organization at local events, conferences, and meetings, acting as a liaison between the company and community members.
  • Planned and executed community engagement programs.

Rikia Dyer

Work experience
  • Resolved customer complaints and issues by identifying problems, offering solutions, and following up to ensure complete satisfaction.
  • Processed payments, refunds, and billing inquiries, ensuring transactions were handled correctly and in a timely manner.
  • Maintained a positive, empathetic, and professional attitude toward customers at all times, even in challenging situations.