Skills

  • ICT
  • IT

Recommendations

Alex Ronoh

10/3/2023
10

"I would recommend Rehema as she is an industrious and skilled lady with a keen passion to learn and become an expert in her field of career . "

Experience

Rehema Okello

Work experience
  •  Providing first line technical support; answering support queries via phone and email or through remote desktop connection.
  •  Troubleshooting and solving issues with software/hardware/network in a timely manner using the available resources within the company.
  •  Connecting users to network resources such as shared folders and printers as well as installing the necessary drivers.
  •  Device management and maintenance including printers, laptops and desktops.
  •  Setup and configurations of computers and printers for new branches.
  •  Supervise Preventive Maintenance team and ensure all HP hardware devices including Desktops, Monitors and printers are properly cleaned.
  •  Install, configure and upgrade Desktops and Laptops with the latest OS system and all the required applications used in the Bank.
  •  Setup Video Conference and Presentation on the Boardroom for users having meetings.
  •  Implementing, monitoring and supporting backup and data recovery.

Related persons

FELIX KIPROPICT , IT
Alex RonohMarketing Manager at Lauser Technologies Ltd
Senda OkoyoAdministration

Alex Ronoh

10/3/2023
10

"I would recommend Rehema as she is an industrious and skilled lady with a keen passion to learn and become an expert in her field of career . "