About

Hi, I am Spanish Philologist and Translator. I have several certificates for competence in Spanish Language - Dele, Instituto Cervantes and Mariana Hill Interpretorium. I also speak English fluently. I have certificates for competence in translation, PC literacy, English language and tour guide. I have worked in many labor positions as customer service, technical support, sales expert, content editor, communication specialist, personal assistant, secretary , interpreter and technical assistant. In these positons I have learned valuable lessons of work ethic, discipline, work in team and individually and became expert in my tasks. I can say that I am perfectionist, multitasking person, hard worker and very positive. I would like to find a company with positive working atmosphere i which I could grow professionally and gain new knowledge in spheres which are interesting for me.

Skills

  • Tourist guide
    10
  • Translation
    10
  • Simultaneous and conference Interpreter
    10
  • Tourist management
    10
  • PC LITERACY
    10
  • WordPress
    10
  • Clients Relationship Management (CRM)
    10
  • Customer service
    10
  • Technical support and assistance
    10
  • Administrative skills
    10
  • Office management
    9
  • Business Correspondence
    10
  • CFD
    10
  • Football management
    10
  • Karting
    10
  • Sales
    10
  • Mutitasking
    10
  • Chat
    10
  • Hardware troubleshooting
    10
  • Computer hardware and software Support.
    10
  • Bilingualism
    10
  • instagram
    10
  • Twitter
    10
  • Forex trading and crypto trading
    10
  • Content Writing And Editing
    10
  • Facebook
    10
  • Email and phone etiquette
    10
  • invoicing
    10
  • Communication and Journalism
    10
  • Business english
    10
  • Spanish
    10
  • English
    10

Experience

Radostina Manolova

Work experience
  • ACCOUNTING AND TECHNICAL ASSISTANT at   POLYCONSULT
  • Handling business correspondence, e - mails, post and couriers.
  • Ordering consumables for the people in the office.
  • Checking and monitoring invoices for different companies by date, month and name..
  • Preparing, monitoring and editing excel tables.
  • Making reports and lists.
  • Handling phone calls.
  • Keeping diary for the expenses in the office.
  • Working with excerpts and filling the information in excel sheets.
  • Checking information of invoices in accounting diaries.
  • Paying bills - Cez, Overgas and etc.

Radostina Manolova

Work experience
  • Communication Specialist with Spanish and English language at   LTA LTD
  • Email and phone communication with the Company’s players, representatives from
  • clubs, national football federations as well as UEFA and FIFA;
  • Handle enquiries from various international media (newspaper, TV, radio and online
  • media);assist with the coordination of sponsor agreements for the players – e.g.
  • communicating with sponsors, assist in finding sponsors for the players, including
  • contacting potential sponsors and negotiating with them; Handle logistics for the agents
  • and the players of the company,
  • Coordinating and communicating with representatives and partners;
  • Writing articles, press releases, etc. and publishing them and other news on the website
  • and twitter of the Company;
  • Assist with general admin for the company, including keeping track of when
  • clubs/players should be invoiced and other important dates;
  • Send and follow up on invoices;
  • Assist with coordinating social projects (CSR) of the agency in various parts of the world.

Radostina Manolova

Work experience
  • Account representative with spanish and english language at   PLUS 500 BOS
  • January, 2018 - September, 2019
  • Fulltime
  • Support of trading accounts and trading platform for Forex, instruments, assets, Eft’s,
  • cryptocurrencies, options, shares, commodities, CFD’S and indexes.
  • Handle chats with Spanish and Latin-American customers;
  • Handling emails with Spanish and English language;
  • Giving financial information about the trading platform, instruments and assets;

Radostina Manolova

Work experience
  • Sales expert with Spanish and English language at   RaceFacer
  • August, 2017 - December, 2017
  • Fulltime
  • Representing Face Racer at various international expositions, forums and other events;
  • Presenting demo account of the product of the company to Spanish clients with Skype
  • call;
  • Working actively on creating a customer database, mainly abroad;
  • Communicating with clients on a daily basis;
  • Assisting with the development of sales presentations and proposals;
  • Working closely with all departments and channelling information between them;
  • Monitoring achievements, results, coordinating and controlling task execution, deadlines
  • and budget, providing periodic reports on the activities;
  • Translating documents related to the usage of the software; translating from BG into
  • ESP, from ENG to ESP; from BG to Eng;
  • Communication with other Sales Representatives;
  • Work with CRM – creating leads, fulfilling information, creating contacts, sending emails
  • with presentation;
  • Communication with potential clients via FaceBoook Messenger, Viber or What’s up;

Radostina Manolova

Work experience
  • Technical assistant with Spanish and English language at   Hp
  • Establish a remote connection with the customer’s pc.•Respond to technical queries from
  • customers via phone, email and chat. •Troubleshoot technical problems related to
  • applications, MS Outlook, Internet Explorer, Share drive, access to accounts, printers,
  • scanners, telephones, network connection and Internet access.

Radostina Manolova

Work experience
  • Technical assistant with Spanish and English language at   SITEL
  • Answer to agents’ questions about Money Gram transaction platform (Power transact)-
  • how to change the language, deactivation of workstations, how to access and reset
  • passwords, giving information regarding transactions;
  • Handling calls and emails when needed.
  • Answer to agents’ questions about hardware issues with printers, scanners and signature
  • pad and following the respective procedures and steps to solve the issue;
  • Working with CRM, Knowledge Base and Power Transact;
  • Escalating cases following the procedures for escalation;
  • Documenting issues;
  • Handle calls in the English language when needed

Radostina Manolova

Education
  • February, 2014 - September, 2016
  • Fulltime
  • Online journalism and media, Facebook, Journalism, Blogs, PR and other.

Radostina Manolova

Work experience
  • CONTENT EDITOR with Spanish and English language at   EMIS
  • Maintenance and update of publications on the product(s) of my responsibility. Assure
  • the content delivery schedule is observed. Work with tech department in solving any
  • technical issues that prevent proper loading of content. Contact data providers to solving
  • any formatting issues or delayed content.
  • Prepare a daily selection of news for the Top Stories section of EMIS, in English and the
  • local language.
  • Check, edit and send industry alerts according to a schedule agreed upon with the
  • Content Manager. Based on clients’ feedback, edit the list of industries for which industry
  • alerts are sent.
  • Manage the market calendar and proprietary editing web tools; regularly translate any
  • newly added terms under UI Translation Tool, from EN into local language.
  • Regular control and editing of content classification according to our proprietary
  • taxonomy. Work together with the Product Manager to increase the tagging accuracy for
  • content automatically tagged through the categorization engine.
  • Coordinate actions and priorities with EMIS regional/global product or development
  • teams.
  • Collaborate with regional/global product or development teams and with sales/support
  • teams to ensure customer satisfaction and migration to future EMIS products.

Radostina Manolova

Work experience
  • Personal assistant , technical secretary and interpreter with Spanish language at   PST HOLDING
  • Assists the executive director in meetings with spansih partners and does the translation
  • during the business conversation.
  • Receives and distributes the incoming phone calls.
  • Collects and sorts out incoming and outgoing information.
  • Guides business correspondence.
  • Facilitates the activities of the other employees in the office.
  • Organizes the administrative work in the office.
  • Welcomes visitors in the office and realizes the organization of meetings and sessions of
  • the management.
  • Translates correspondence, official letters and documents to english and spanish
  • language.
  • Manages and archives information related to negotiations, orders, incoming and outgoing
  • correspondence.
  • Arranges the travelling of the management abroad, purchases airline tickets, hotel
  • reservations etc.
  • Performs additional ongoing activities related to the specific of the job within the
  • company.
  • Work with office equipment: printer, fax and scanner;
  • Performs other specific administrative tasks;

Radostina Manolova

Work experience
  • Customer service and technical support with spanish and english language at   SUTHERLAND
  • Taking care of technical and customer problems, answering to calls, dealing with emails,
  • holding chats related to a antivirus software.

Radostina Manolova

Education
  • Spanish Philology - literature, lexicology, grammar, sintaxis and other

Radostina Manolova

Education
  • Learning spanish language and subjects in spanish language - geography, history, literature, mathematics and other.
 

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