About

Dedicated right hand in executive office administration with over 14 years of directly supporting C-Suite in small business environments. Specializing in executive communications, procedural/workflow optimization, project management, and strengthening internal frameworks. I am deeply motivated by organizations delivering meaningful, impactful work and welcome opportunities to connect with forward-thinking leadership teams looking for a high-level strategic partner. Certified in administrative excellence and business office management. Driven by service and contribution.

Skills

  • Executive Office Operations
    10
  • Public-private Contract Compliance
    10
  • Leadership Coordination
    10
  • HR Operations & Talent Acquisition
    8
  • Discretion & Documentation Management
    10
  • Executive Communication & Briefings
    10
  • Meeting Facilitation & Board Governance
    10
  • Workflow & Systems Optimization
    10
  • Financial Reporting and Analysis
    10
  • Project Management
    8
  • Remote Executive Support
    10

Experience

Rachelle Cummings

Work experience
  • · Owner of change processes – modernized operations through data migration and optimization of patient intake/scheduling through booking software, AI automation, and calendar tooling integration for VA Community Provider in private therapeutic massage practice
  • · Managing finance – processing monthly/annual P&Ls for reporting and Availity revenue cycle processing /reconciling TriWest VA CCN claims, saving practice $48k in fractional billing/coding costs for FY2025
  • · Created billing SOPs for backup VA Providers and SOPs for encrypted patient data systems to enhance practice staff collaboration

Rachelle Cummings

Work experience
  • · Organized and drafted the board’s formation, program/grant proposal outlines, and comprehensive business plan
  • · Conducted extensive research and board meeting facilitation to align board practices with Founder’s goals
  • · Planned and led first meal distribution initiative (Easter Meals 2025), secured the nonprofit’s first quarterly Sponsor (VFW Dale City) and first press release (Prince William Living), introducing organization to the Prince William County community

Rachelle Cummings

Work experience
  • PT HR Manager at Quantico (AUG 2023 – OCT 2025)
  • · Championed all-staff assessment to learn inherited team members, and introduced HR onboarding/offboarding system and compliance procedures to support multi-location contract acquisition for high-security Government facility (Food Service)
  • · Implemented Indeed recruiting, conducted interviews, and hosted training initiatives through SOPs and demonstrations to retain talent across 9 locations
  • · Led employee engagement processes through team building, consistent wellness check-in/performance reviews, and Paychex HR system to strengthen morale
  • PT Business Office Manager (MAY 2023 – AUG 2023)
  • Responsible for supporting the GM’s projects at USGS Reston in micro markets vending and POS/Inventory systems (365Retail Markets), compliance/tax registration, security measures, and reporting setup.

Rachelle Cummings

Work experience
  • · Reported to Founder and CEO; managed high-volume executive communications, calendaring, travel coordination, external/interdepartmental meeting coordination, and office operations
  • · Coordinated SBIR II NAVSEA transition deliverables through executive organization, meeting planning, and cross-functional support
  • · Primary liaison; managed quarterly/annual board meetings, planned offsite events / keynote engagements, and onsite office relations with staff, stakeholders, and vendors

Rachelle Cummings

Work experience
  • Executive Administrator and Startup Consultant at   LMT S Dowsell
  • · Conducted market research and analysis to create strategies that led to 5-star reviews on all platforms
  • · Created social media and marketing content to align brand assets with marketing strategy
  • · Managed executive calendar and email; coordinated ad hoc projects with Provider & administrative staff to support executive startup strategy

Rachelle Cummings

Work experience
  • Executed dual position providing daily transportation, schedule/calendar, and communications for visually impaired executive, providing oversight as right-hand to VA DBVI Operator, at Army DFAC and event venue
  • Maintained executive office finances through AR/AP processing, monthly P&L reporting, and assisting with internal audit and tax preparation through ADP to Paychex transition and site renovation
  • Modernized accounting and administrative procedures by implementing Quick Books and updated procedural compliance materials for venue office/staff