Skills

  • Customer service
  • Healthcare
  • Project Management
  • QA
  • Administration
  • Hospitality

Experience

QuaShanna Montgomery

Work experience
  • Manage and resolve complex insurance claims by conducting thorough investigations and analyses of medical
  • records to identify billing discrepancies.
  • Collaborate with healthcare providers to obtain necessary documentation and resolve claim denials, ensuring
  • efficient processing of appeals.
  • Utilize electronic health record systems to track and monitor appeal statuses and outcomes, maintaining accurate
  • and up-to-date records.
  • Provide support and guidance to patients and their families throughout the appeals process, fostering clear
  • communication and understanding.