About

to work with existing staff and material, motivated to join progressive organization that values team work, contribute the best of my quota towards achieving organizational goals and objectives.

Skills

  • customer service representative
    4
  • English
    4

Experience

Promise Idem

Work experience
  • respond promptly and solve the queries and request of guest to maintain high satisfactory rate, coordinate guest request to other department which include communicating the guest details and logistics in a clear detailed and timely manner e.g transportation (airport pick up, drop off and intercity movement), house keeping, concierge, F&B and maintenance department. provide security to guest by controlling access to rooms and other areas of the hotel. handle guest reservation effectively and efficiently upon check in check out and during their stay, pay special attention to guest complaint and provide solution/feedback to ensure guest satisfaction. display some level of responsibility, competence and confidence especially when under pressure. balance day to day account and other duties assigned

Promise Idem

Work experience
  • sales of kinds of ict infrastructures e.g computers, lan network cables, wifi adapter, sisco network switch (6 u rack , 9 u rack, 12 u rack), crippings tools, moudular jack, cat 5/6 plug etc. phicical counting /stock taking and stock reconciliation. general biding for contract, prepare technical and financial biding document, go for submission of biding document, represent the company during technical and financial biding document opening and report back to the organization. attend promptly to client phone calls for order taking, send and receive information and vise versa

Promise Idem

Education
  • October, 2009 - September, 2011
  • Fulltime
  • ordinary national diploma (OND) business administration 2009 - 2011
  • higher national diploma (HND) 2023 - 2025 - in view