Skills

  • • Networking and Security • General IT support a
    10
  • English
    10

Recommendations

Benard Nzioka

2/26/2026
10

"hii ni nini
"

Experience

Emmaculate Mutindi

Work experience
  • Develop new data center product plans within the applicable vertical
  • market to support successful introduction.
  • Compiling lists of prospective client businesses using trade directories and other sources.
  • Work with cross-functional teams to lead the development and management of new of Cloud and value-added products and services
  • Formulate strategies for delivering on the overall DC & Cloud business objectives.
  • Acquiring and updating knowledge of Konza’s data center and competitors’ goods and services, and market conditions.
  • Promoting data center products and services to existing and prospective clients.
  • Quoting and negotiating prices and credit terms and completing contracts and recording orders.
  • Arranging installation of equipment and the provision of services.
  • Reporting on sales made and the marketability of data center products and services.
  • Preparing sales reports and maintaining and submitting records of business expenses incurred.
  • Cloud Customer support
  • Customer Helpdesk support
  • Following up with clients to ensure satisfaction with data center products and services purchased, arranging modifications, and resolving any problems arising.
  • Assessing customers’ needs and explaining the goods and services which meet their needs.

Emmaculate Mutindi

Work experience
  • October, 2020 - September, 2021
  • Fulltime
  • Offer ICT User, systems, and hardware support.
  • Developing, testing, and implementing computer programs for the Authority.
  • Developing ICT/IoT products and services within the Technopolis.
  • Developing and implementing strategies for commercializing Data Centre & Smart city solutions.
  • Report on implementation of the ICT policies and guidelines.
  • Installation and updating the Authority’s computer systems.
  • Updating and Maintenance of the Authority’s Website.
  • Updating the ICT equipment register.
  • Creating users in Active Directory.
  • Participate in developing software specifications, functional and user requirements.
  • Research and implement modern technologies such as blockchain, artificial intelligence, robotics, cloud computing, IoT to improve quality of life of citizens and greater efficiency for better public services within the Technopolis.
  • Identify systems security risks and breaches and provide timely remedies.
  • Carry out periodic backups as per the backup plan.
  • Troubleshoot and fix Local Area Network components.
  • Ensure anti-virus programs on all user computers are up to date.
  • KoTDA ICT systems Administration, development, and maintenance of technology.
  • Providing KoTDA IT helpdesk services.
  • KoTDA Boardroom Idea Hub system monitoring, support, and maintenance.
  • Microsoft ERP testing and training support
  • KoTDA Systems and Office 365 management

Emmaculate Mutindi

Education
  • September, 2016 - April, 2019
  • Fulltime
  • Bachelors degree in Information technology

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Benard Nzioka

2/26/2026
10

"hii ni nini
"