About

Certified OBM + Former Teacher = Your Chaos Coordinator. I help growing service-based businesses get their backend together with systems, structure, and strategic support. From SOPs and launch planning to operations audits and workflow optimization—I turn overwhelm into order so CEOs can actually scale.

Skills

  • Business Systems Setup
    9
  • SOP Creation & Documentation
    9
  • Workflow Optimization & Executive Support
    8
  • Project management and leadership skills
    9
  • Operations Audits & Reviews
    7
  • Strategic Planning (90-Day Growth Plans)
    7
  • Launch Planning & Implementation
    9

Experience

Melissa Sasser

Work experience
  • Created detailed SOPs and training guides that streamlined team onboarding and reduced repetitive questions
  • Audited client operations and delivered actionable recommendations to improve workflows, systems, and communication
  • Built custom 90-day strategic plans aligned with CEO goals and team capacity
  • Managed multi-phase launches from planning through execution, including asset tracking, timelines, and team coordination
  • Implemented project management systems (ClickUp, Trello, Asana) that improved team accountability and visibility
  • Set up backend systems that reduced manual tasks and increased efficiency using tools like ConvertKit, Airtable, and Google Workspace
  • Developed workflows that saved clients 5–10+ hours a week by automating key tasks and organizing recurring processes
  • Led weekly team meetings to ensure alignment, troubleshoot roadblocks, and move projects forward
  • Translated CEO vision into executable plans with clear steps, owner assignments, and deadlines
  • Took businesses from “reactive mode” to “proactive systems” by building foundations for sustainable growth

Melissa Sasser

Work experience
  • 1st Grade Teacher
  • Responsibilities:
  • Created structured learning environments that balanced creativity with consistency
  • Developed and delivered engaging lessons tailored to individual learning styles
  • Communicated regularly with parents, administrators, and support staff to ensure student success
  • Managed classroom logistics, behavior systems, and academic tracking with precision
  • Mentored new teachers and led team-level planning and curriculum alignment
  • Accomplishment:
  • Achieved National Board Certification, a distinction held by less than 3% of U.S. teachers

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