Skills

  • Administration
  • Human Resources
  • Office management
  • Recruiting
  • HR
  • ICT
  • QA
  • SMM

Experience

Olumuyiwa Fafure

Work experience
  • Head of Shared Services (HR, Corporate Communications, Admin & Procurement) at   Grand Towers Limited
  • As the Head of Shared Services at Grand Towers Limited, a private equity organization overseeing a thriving Fintech company and a dynamic Hospitality company, I lead a comprehensive portfolio that encompasses Human Resources, Corporate Communications, Administration, and Procurement. I play a pivotal role in harnessing synergy across these diverse domains, effectively guiding strategies, and operations to drive corporate goals and growth.
  • Initiate and set up all shared services departments, driving an organization-wide rebranding strategy that enhances internal communication and operational efficiency.
  • Formulate comprehensive handbooks, establishing clear staff structures and job descriptions that improve role clarity and performance.
  • Implement communication formats that enhance information flow and coordination across departments.
  • Foster strategic relationships with outsourced roles, suppliers, and vendors, enhancing service delivery and organizational efficiency.
  • Lead the development and implementation of effective administrative policies, procedures, and systems that boost organizational operational excellence by 30%.
  • Ensure the delivery of high-quality, cost-effective shared services, resulting in a 20% increase in overall organizational efficiency.
  • Steer the implementation of best practices and continuous improvement initiatives in shared services, resulting in a 15% improvement in service quality.
  • Successfully manage budgets for shared services departments, achieving a 10% cost reduction while maintaining service quality.

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