About

Highly organized and results-oriented Senior Inspector with over 20 years of experience, specializing in administrative operations within the law enforcement and traffic management sector. With 90% of workload rooted in high-level administration, I lead provincial reporting, training coordination, HR support, and system oversight with precision and professionalism. Known for streamlining processes, empowering teams, and ensuring compliance across districts, I bring strategic insight, operational excellence, and a deep commitment to public service.

Skills

  • Office administration skills
    10
  • English and Afrikaans
    10

Experience

Nicolleen Swartz

Work experience
  • Responsibilities & Achievements
  • Administrative Leadership (90% of workload)
  • Compiled monthly and annual reports across districts and stations
  • Maintained confidential filing systems and coordinated Director’s schedule
  • Managed correspondence, meeting logistics, travel arrangements, and office supplies
  • Supervised administrative personnel and drivers within the Directorate
  • Oversaw incoming/outgoing documentation and ensured timely distribution
  • Scheduled and communicated provincial training programs and stakeholder meetings
  • Law Enforcement & Traffic Operations
  • Issued law enforcement documents and managed impounding procedures
  • Conducted speed monitoring, vehicle weighing, and DUI arrests
  • Executed warrants and administered court processes and revenue tracking
  • Developed operational and business plans for traffic stations and sections
  • Training & Capacity Building
  • Delivered AARTO and NATIS training to officials and administrative staff
  • Identified training needs and facilitated soft skills development
  • Mentored interns and new recruits from traffic colleges
  • Coordinated provincial training schedules and submissions
  • Information & Project Management
  • Distributed policies and updates across directorates and districts
  • Managed Trafman system updates and backups
  • Led provincial roadblocks and awareness campaigns (e.g., Women’s Month, Drunken Driving)
  • Human Resources & Employee Relations
  • Advised managers on HR policies, PMDS, and labour legislation
  • Handled disciplinary, grievance, and investigation correspondence
  • Ensured compliance with LRA, BCEA, and departmental procedures
  • Supported staff and supervisors with HRM issues and performance planning

Related persons

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