About

A highly motivated ICT & Technical support specialist with a passion for technology, adept at streamlining operations and developing innovative solutions while ensuring IT operations and processes are met. Vast experience in ICT systems and network administration, ICT projects management, database management, Salesforce administration, Applications troubleshooting & technical support, End user training and support within a busy and highly automated ICT environment and data analysis. Seeking an opportunity to utilize my technical expertise to provide timely, cost-effective IT support and maintenance in a challenging environment.

Skills

  • Technical Support Specialist
    10
  • Customer Technical Support
    9
  • Salesforce Administration
    9
  • Information Security Management
    8
  • System administration
    9
  • English and Kiswahili
    10

Recommendations

Experience

Steve Musembi

2/8/2026
Provided a score of  
10
  for Ngetich Carolyne