About

With 4+ years of operations experience and 3 years specializing in Data Analytics and Generative AI, I bring a unique blend of operational discipline, analytical thinking, and creative innovation to every project. In my Operations role at WS4ED (Yakili) Cameroon, I support and improve day-to-day business operations across management, sales, and marketing. I streamline internal processes, assist with production planning and resource allocation, and ensure projects are delivered on time and within budget in a hybrid work environment. A key part of my work has been leading data collection and member care satisfaction research, where I design surveys, clean and analyze data, and translate complex findings into clear dashboards and actionable recommendations that directly improve service quality and customer retention.

Skills

  • Project Management Certificate
    6
  • Data Analytical skills
    8
  • Adobe Core Skills
    10
  • Digital Marketing
    8
  • English and French
    8

Reviews & Endorsements

Experience

Mr Leinyuy

11/3/2026
Provided a score of  
10
  for Ngah Shang Leslie