About

I’m an IT Operations and Incident Response Manager who specializes in turning chaos into clarity. Whether I’m leading an incident bridge, coaching a team, or improving a workflow, I focus on communication, structure, and results. I’ve built my career on helping teams stay aligned, stay calm, and stay effective — even when the pressure is high. Growth, leadership, and continuous improvement drive everything I do.

Skills

  • Certified Scrum Master
    8
  • ITIL
    8

Recommendations

Reggie McCartha

4/15/2026
Provided a score of  
10
  for Natlie Bell

Reggie McCartha

4/15/2026
Provided a score of  
10
  for Natlie Bell