About

Analytical ICT Officer skilled driving efficiency and productivity through development, delivery, and support of strategic plans. Dedicated to creating and delivering initiatives to guide organizational navigation of modern technology. Proven history of successfully translating technical requirements into business solutions. Strong proficiency in technologies with passion for utilizing excellent communication to foster company rapport.

Skills

  • ICT

Recommendations

Phillip Mwanza

11/10/2025
Provided a score of  
7
  for MUPATIWA ZULU

Mwami Mugala

9/24/2025
10

"Beyond being my IT tutor and mentor, he has a wealth of knowledge in IT infrastructure, spanning both theory and diverse practical applications."

3 recommendations in total
See all recommendations

Experience

MUPATIWA ZULU

Work experience
  • Server Management
  • Installing, Configure and maintain various types of software.
  • Manages the Exchange Server.
  • Monitoring system upgrades, patches, service packs, hot fixes and new configurations.
  • Manages employee access, including security roles and permissions.
  • Updating hardware and software upon availability and supervised network to eliminate bottlenecks.
  • Configuring Staff Computers to domain and managed the group policy for each computer on the network
  • Network Management
  • installing and configuring computer networks and systems
  • Installation of Local Area Networks (LANs) i.e cabling and testing
  • Planning network infrastructure for new applications and services
  • Monitoring network usage by end users
  • identifying and solving any problems that arise with computer
  • networks and systems.
  • Website Management
  • Development of a website for Water Resources Management Authority (www.warma.org.zm)
  • Published approved institution updates/content on the website
  • Monitor traffic on the website.
  • Configured account names, passwords and permissions.
  • Database Administration
  • Establishing hardware requirements and devised storage capacity solutions for databases as well as software infrastructure under development.
  • Planning for backup and recovery of database information
  • Creating user accounts for the newly developed database systems
  • Uploading antivirus software to protect data from cyber threats and malware.
  • Installation and testing of new configured databases

MUPATIWA ZULU

Work experience
  • November, 2014 - September, 2015
  • Fulltime
  • Managed all ICT system infrastructure including hardware and software
  • Managed all database systems that included the Sage300 ERP
  • Managed all the network resources and provide 90% of the uplink systems
  • Assigned tasks to the supporting staff in the ICT unit
  • Trained new recruited staff in the unit on various ICT systems
  • Provide advice and guidance on the new technologies proposed by management
  • Plan and recommend new technologies to boost the operations of the company

MUPATIWA ZULU

Work experience
  • September, 2013 - October, 2014
  • Fulltime
  • Analysed network issues, developing fixes and troubleshooting problems to maintain organizational effectiveness.
  • Troubleshot problems related to network infrastructure and performance.
  • Configured and installed internet for the clients
  • Escalate complex problems to the supervisor
  • Configured Base Stations (BTS) for the region to ensure good internet service delivery
  • Write up the weekly reports on the performance of the network in the region

MUPATIWA ZULU

Education
  • Information Technology

MUPATIWA ZULU

Work experience
  • Lecturing ICT courses including supervision of proposal writing and development of projects.

MUPATIWA ZULU

Education
  • January, 2008 - December, 2002
  • Fulltime
  • O levels

MUPATIWA ZULU

Education
  • Management Information systems

Related persons

Phillip Mwanza

11/10/2025
Provided a score of  
7
  for MUPATIWA ZULU

Mwami Mugala

9/24/2025
10

"Beyond being my IT tutor and mentor, he has a wealth of knowledge in IT infrastructure, spanning both theory and diverse practical applications."

3 recommendations in total
See all recommendations