About

Digital health support officer empowering healthcare through technology with 2 years’ experience in training and supporting users on various digital health information systems. I excel in Electronic Medical records systems (EMRs) implementation and troubleshooting, Electronic Community Health Information Systems(eCHIS) training and support, DHIS2 reporting platform management and analysis, data collection tools expertise (ODK, Kobo collect etc.). My expertise lies in bridging the gap between technology and healthcare, ensuring seamless adoption and utilization of digital solutions to enhance patient care and outcomes. Let’s connect and explore how we can leverage technology to revolutionize healthcare.

Skills

  • English
    10
  • Lusoga
    10

Experience

Mugaiga Job

Work experience
  • Training VHTs of Mukono, Kamwenge, Ntungamo on how to use tha eCHIS application to carry out their work.
  • Troubleshooting all system related and eCHIS app related issues that arise From VHTs as they use the application to do their work.
  • Training health workers in Government facilities on effective use of electronic medical records to carry out their work. these EMRs include eAFYA, Uganda EMR, and Clinic master.
  • Offering onsite support to health workers to troubleshoot any challenges that arise with constant system use.
  • Taking Minutes of the weekly departmental meetings.

Mugaiga Job

Work experience
  • October, 2023 - December, 2023
  • Fulltime
  • Built capacity of district teams (health assistants, district health educators, health facility in charges) in offering first line support in troubleshooting digital health data gaps on the eCHIS application.
  • Offered technical assistance to district health management teams on various digital health systems and performance management and reporting tools.
  • I championed digital health system policies adoption and feedback gathering for improvements at district level.
  • Scaled up eCHIS(Electronic Community Health Information System) in Ogur subcounty in Lira district by training VHTs on effective use of eCHIS application and phone basics.
  • I gave onsite support (trouble shooting all system related and phone related issues) to all VHTs in Ogur subcounty to ensure effective system use and 100% reporting.
  • I conducted refresher trainings to VHTs in Ogur subcounty which raised their reporting levels from 50% to 90%.

Mugaiga Job

Work experience
  • January, 2022 - September, 2023
  • Fulltime
  • Data entry of Covid19 data into the ePIVAC system.
  • Carried out ICT infrastructure assessments in Health facilities to assess their readiness to use electronic medical records systems.
  • Carried out data quality assessments to identify and rectify gaps leading to variance of data on the collection tools and in the national reporting platform DHIS2.
  • Trained health workers in various health facilities on use of electronic medical records systems and how to cope up with digital age.

Mugaiga Job

Work experience
  • August, 2021 - November, 2021
  • Fulltime
  • Timely dissemination of information materials to library users.
  • classifying, cataloguing, shelving, shelf reading of information materials to ease their retrieval.
  • Digitizing the information materials to be accessed on the knowledge management portal.
  • collecting client satisfaction feedback on library services to act as a basis on improvement on services delivered to clients

Mugaiga Job

Education
  • August, 2019 - February, 2023
  • Fulltime
  • To fully study and master the course.

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