Skills

  • Customer service
  • family advocacy
  • Case management
  • Clerical
  • intervention
  • English and Spanish
    7

Experience

Monica Hernandez

Work experience
  • Family Advocate 2, Volunteers of America
  • As a Family Advocate I manage a caseload of families, make regular home visits within established
  • requirements as needed. Disseminate and collect materials pertaining to services available to families.
  • Interview parent(s) and compiles mandated background information.
  • Additionally, I assist families with identifying and attaining milestones of family goals. Maintain outreach
  • and recruitment to ensure site enrollment of eligible children. Actively participate in re-involvement
  • efforts. Establish the child file, maintain office clerical responsibilities, collect, maintain, update and
  • disseminate information, as needed. Promote parent advocacy while, facilitating parent activities and
  • training to ensures parent participation and involvement. Provide health-related services to children
  • such as vision and hearing screenings. Establish the and maintain contact with community-based service
  • organizations and resources. Initiate and follow-up on referral process in conjunction with families,
  • teachers, and service support staff. Actively participate in classroom environment and with parent
  • volunteers. Other duties as required.

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