About

Personable and enthusiastic professional with experience in sales and customer relations positions. Adept at managing high-profile client accounts and establishing strong business relationships which result in an overall increase in revenue and the attainment of defined corporate goals.

Skills

  • ATM Management and proofing
  • Deposit tracking and reconciliation
  • Branch operational processes and policies.
  • Customer Relationship Management (CRM)
  • Microsoft Word
  • EXCEL
  • Power Point
  • BankOne CBA
  • Flexcube
  • Nibbs and Interswitch Bank

Experience

Modebei Ukadike

Work experience
  • ● Coordinate the daily operations and administration of the restaurant.
  • ● Organize and supervise shifts.
  • ● Deliver superior service and ensure customer satisfaction
  • ● Regula review of product quality and management of vendors.
  • ● Ensure compliance with sanitation and safety regulations.
  • ● Control operation costs and identify measures to cut wastes.
  • ● Implement policies and protocols that will maintain future restaurant operations.

Modebei Ukadike

Work experience
  • Ensuring that customer complaints and queries are resolved with respective unit heads.
  • Ensuring quality customer services and managing queues in banking halls Administering branch operation activities to ensure delivery of quality service to customers Supervising and authorizing customer's account opening process and other customer services maintenance.
  • Preparing and balancing of monthly GL reports
  • Ensuring general branch ambiance is clean and welcoming.
  • Ensuring all employees handle customers' activities accurately, following high ethical standards when performing financial transactions.
  • Worked with sales representatives to develop strong customer connections with company teams and promote long-lasting relationships.
  • Coached and developed over 50 banking staff to consistently meet and exceed performance objectives.

Modebei Ukadike

Work experience
  • Supervised and coordinated the activities of my direct line tellers.
  • Ensured that cash is adequately supplied to the tellers and ensure adequate availability of ATM sorted cash.
  • Daily balanced cash before submission to my supervisor Undertook any other assignment given to me by my superiors in our daily operations and ensured same is completed in a timely manner.

Modebei Ukadike

Education

Related persons

ALABI EMMANUELTreasury Operations Officer at UBA