About

Highly motivated and detail-oriented ICT professional with a strong background in systems engineering, IT support, cloud administration, and service desk operations. Proficient in designing, implementing, and maintaining complex ICT systems.

Experience

Misheck Samukoma

Work experience
  • Maintaine essential ICT operations, Infrastructure, Security, Network, Server
  • Administration, Applications, Desktops, Printers, Routers, IP phones & Hardware. ICT asset
  • management by inventory updates, routine system audits, provided first level application and
  • operational user support. Azure hybrid infrastructure implementation and administration.
  • Company Website maintenance and updates.

Misheck Samukoma

Work experience
  • ● Installed, configured, and troubleshoot computer hardware, software, and peripherals
  • ● Assisted in network maintenance, including backups, updates, and security checks
  • ● Supported end-users with technical issues and provide basic training
  • ● Participated in IT projects, such as software development, data analysis, and system
  • integration
  • ● Documented IT processes, procedures, and knowledge base
  • ● Collaborated with IT team members to resolve technical issues and improve IT

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