About

Am an aggressive and hardworking individual passionate about work activities. A professional who is a team leader and a team player, who is ready to go over and above the set targets and expectations. I want to work in a highly and actively efficient and technologically advanced organization/company where standards are based on performance with great working conditions.

Skills

  • Business Development
    10
  • Banking
    10
  • Financial analysis and reporting
    10
  • Finance and Accounting Skills
    10
  • Microsoft Office
    10
  • Leadership & Project Management
    5
  • accounting skills
    10

Experience

MICHAEL SIRANGA

Work experience
  • 1. Supervising Officers in Back Office Operation
  • 2. Processing Real Time Gross Settlements (RTGS) and Telegraphic Transfers (TTs). This increased to 92% processing.
  • 3. Processing ITAX returns and revenue management
  • 4. Processing local Bankers Cheques and International Drafts.
  • 5. Cheque scanning and processing both Outward and Inward cheques. With the CTS technology the processing was at 83% increase inclusive of salary transfers, EFTs and suspense accounts reconciliations.
  • 6. Cash count reconciliations and Forex exchange conversions, which increased to 89% conversions.
  • 7. Customer care services. Which was at 96% satisfaction.
  • 8. Organizing branch activities
  • 9. Branch/Bank Fire Marshal and First Aid safety
  • 10. Working on customer queries
  • 11. Account opening, deposit initiations, liquidations, and filing
  • 12. Selling of the Banks products as well as cross selling where the sales increased by 80%.
  • 13. Monitor good performance of the Bank’s equipment and coordinate planned and reactive maintenance generators, air conditioners and other critical equipment.
  • 14. Oversee all repair work in the premises including the building, power, computers, printer, and telephone repair, plumbing work or any other trouble shooting that may affect normal business.
  • 15. Preparing plans for purchase of equipment, services and supplies including guiding user teams in preparation, of RFPs, RFQ and other documents.
  • 16. Responsible for Team administration, Team performance objectives, standards, and targets to 20% budgetary achievement
  • 17. Review individual performance and ensuring that training needs are identified and addressed. The performance improved incredibly to 90%
  • 18. Ensure compliance by staff in the department, to the Fraud policy, Fraud Risk Framework service standards and procedures as laid down in the Bank’s procedures.
  • 19. Ensure schemes fraud is within schemes agreed fraud thresholds of 50%
  • 20. Review chargebacks and ensure Schemes rules and procedures are followed
  • 21. Review fraud parameters on quarterly basis while developing fraud strategies to 50% e.g. ensuring schemes of fraud are within schemes on agreed fraud thresholds, ensuring fraud is reported to the scheme and regulator as per laid down ALM procedures, ensuring fraud alerts are sent to both employees and customers when new fraud trend is identified.
 

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