About

Diverse Digital Marketing Expert Highly skilled and results-driven professional with a diverse background in content creation, digital marketing, and guest relations. Leveraging over 13 years of operational expertise in the power industry, combined with 4 years of experience in FMCG content creation and digital marketing, and 2 years in guest relations within the hospitality industry. Seeking a dynamic role where I can contribute my creative prowess, strategic thinking, and operational insights to drive impactful digital marketing campaigns and content strategies that captivate audiences and achieve business goals.

Skills

  • Digital Marketing
    8
  • Content creation
    7
  • Graphic Design
    7
  • Good Customer Service Skills
    9
  • Digital Advertising and social media management
    8
  • Soft Skills
    9
  • Microsoft Word
    10
  • Power Point
    10
  • and Excel sheet
    10
  • English and Igbo
    10

Experience

Michael Akpa

Education
  • Advanced digital marketing
  • Content writing
  • Content Development
  • Ad placement
  • Pay per click
  • Organic marketing

Michael Akpa

Work experience
  • October, 2020 - January, 2023
  • Fulltime
  • 1. Greet and welcome guests in a friendly and professional manner.
  • 2. Manage guest inquiries and provide accurate information about the company's products/services.
  • 3. Handle and resolve guest complaints or issues promptly and effectively.
  • 4. Maintain a well-organized and presentable reception area.
  • 5. Coordinate guest appointments, meetings, and events.
  • 6. Collaborate with other departments to ensure seamless guest experiences.
  • 7. Keep records of guest interactions and feedback for continuous improvement.
  • 8. Provide administrative support such as managing phone calls, emails, and appointments.
  • 9. Liaise with clients, partners, and vendors to facilitate positive relationships.
  • 10. Anticipate and fulfill guests' needs to exceed their expectations
  • 11. Management of company's website.
  • 12. Management of customers database.

Michael Akpa

Work experience
  • August, 2017 - December, 2019
  • Parttime
  • Responsibilities:
  • 1. Develop and execute content strategies that align with the company's goals and target audience.
  • 2. Write and edit compelling and relevant content for websites, blogs, social media, emails, and other digital channels.
  • 3. Conduct thorough keyword research to optimize content for SEO and improve organic search rankings.
  • 4. Collaborate with the marketing team to plan and execute digital marketing campaigns, including social media advertising, PPC, and email marketing.
  • 5. Monitor and analyze the performance of digital marketing efforts using various analytics tools to identify opportunities for improvement.
  • 6. Stay updated on industry trends, best practices, and emerging technologies in both digital marketing and content creation.
  • 7. Manage and maintain the company's online presence, ensuring consistency in branding and messaging.
  • 8. Utilize data-driven insights to refine and enhance content strategies and marketing approaches.

Michael Akpa

Education
  • Fundamentals of digital marketing  at   Google
  • Search engine optimization
  • E-marketing
  • Business listing
  • Keyword search
  • Social media marketing

Michael Akpa

Education
  • September, 2010 - September, 2015
  • Fulltime
  • Electrical
  • Electronic
  • Engineering

Michael Akpa

Work experience
  • Line patrol, construction and maintenance.
  • Transformer installations and maintenance.
  • Capturing, retaining and maintaining existing customer.
  • Electrical installation of buildings and maintenance.
  • Construction and maintenance of power network.
  • Construction and maintenance of injection substations.