About

A Sales Operations Expert with over twelve (12) years cognate experience in improving sales performance and reporting in large, fast moving consumer goods (FMCG) company. My key competences are: Business intelligence & analysis, Data analytics, sales development and growth, Business process facilitation, training and coordination of sales team, sales revenue control, building strong customer relationship, and developing new potential customers. Mayowa possesses high level of personal effectiveness, team leadership, IT skills, team spirit, creativity, planning and achievement orientation.

Skills

  • Business Development
  • Project Management
  • Sales Automation
  • Management
  • Sales
  • data analytics
    9
  • Excellent analytical and critical thinking skills
    9
  • Excellent communication and interpersonal skills
    9
  • Excellent Microsoft Office skills
    9
  • Negotiation and listening skills
    8
  • business planning
    8
  • Sales Forecasting
    9
  • Stakeholder Management
    8
  • Training And Development
    6
  • Business Process Improvement
    8
  • Client Relationship Management
    8
  •  Excellent report writing and presentation skills
    8
  • English and Yoruba
    9

Experience

Mayowa Olaiya

Work experience
  • Analyzing and reporting sales data on daily, weekly and monthly basis with insights for strategic planning and to identify opportunities for improvement in existing processes
  • Establishing goals and metrics to measure progress in the company’s key areas of focus
  • Developing and implementing sales processes for sales teams, specialists and other representatives
  • Researching and analyzing data to create sales forecasts.
  • Collaborating with cross-functional teams, including research and development, marketing, operations, and senior management, to drive innovation and ensure successful implementation of new initiatives.
  • Encouraging and facilitating idea generation from employees, customers, and external stakeholders. Evaluate ideas based on feasibility, market potential, strategic fit, and financial viability.
  • Identifying customers and sales opportunities by analyzing sales data and consumer trends.
  • Creating and managing automation tools (OMS & SFA) to increase sales process efficiency and retail distribution management.
  • Coordinating and managing the activities of Sales Operations Staff.
  • Conduct market research, industry analysis, and technology scouting to identify emerging trends, competitive landscape, and potential partnership opportunities.
  • Developing presentations that analyse sales and marketing activities and achievements on monthly basis.
  • Master data management: responsible for creating, updating and closing of customers’ account on SAP
  • Develop and coordinate sales force automation report that presents insightful sales drivers for management’s decision making. Make recommendations beneficial for company’s development.

Mayowa Olaiya

Work experience
  • Business Analyst at   Danone
  • Maintained precise sales data and reports through ERP.
  • Ensured accurate data was maintained on all company customers in the ERP.
  • Forecasted company’s sales in unit, volume and value for both sales and production teams
  • Analyzed the value chain and Determining company prices for all products
  • Ensured that the company revenue budget was broken down per sales channel, sales regions, Cities and Agents/Distributors
  • Compiled key pieces of information related to performance against sales objectives to be reviewed by Management and reported approved plans to Finance for processing.
  • Supervision and analysis of sales and marketing projects in accordance with company’s objectives and policy.
  • Maintained and ensured sales processes were strictly adhered to.
  • Proactively analyzed data and reported key findings to sales leadership.
  • Tracking and analyzed key metrics
  • Collected, consolidated, and generated sales reports on need and periodic basis
  • Developing presentations that analyzed sales and marketing activities and achievements from ERP.
  • Responsible for creating and closing of customers’ account.
  • Developed and coordinated sales force automation report that presents insightful sales drivers for management’s decision making. Make recommendations beneficial for company’s development.
  • Supported all other departments within the organization by ensuring clear flow of information on sales performance and other relevant information are available as at when needed.

Mayowa Olaiya

Work experience
  • Sales Operations Analyst at   Danone
  • Analyzed and reported nationwide sales figures on daily, weekly, and monthly basis
  • Collated and analyzed data from sales staff for planning purpose pan Nigeria
  • Forecasted company’s sales in unit, volume and value for both sales and production teams
  • Outlet data collection/compilation across the regions nationwide
  • Coordinated the preparation of staff and customers’ monthly KPI and reported same to the management, through the Business Analyst, for business evaluation
  • Reported company’s monthly and year to date customers’ performance in comparison to previous year and budget
  • Played supporting role to FMN management on sales analysis, periodic forecast, and monthly summary of reports
  • Supported in preparing and sharing of budget per city and region nationwide
  • Supported in Project co-ordination and management
  • Trained sales staff on usage of Microsoft excel
  • Supported in preparing and sharing of budget per customer for the field staff nationwide.
  • Supervised proper keeping of files, contract agreement and records relating to FMN customers and entire sales unit.

Mayowa Olaiya

Work experience
  • Achieved and improved on sales budget per period at an average of 10% over budget and 12.5% growth over previous year
  • Reported monthly market situation (challenges, solutions proffered, positive changes, etc.)
  • Monitored prompt supply of customers ordered products at their various outlets
  • Delivered to customers their monthly statements of account and explained same to them in case of ambiguity
  • Led a team of customer development representatives (CDRs) in creating new customers for the company in my city.
  • Supervised the activities of depot sales officers at Fan Milk Depot.
  • Trained and maintained both new and existing customers in my city through constant visitation to their outlets and ensuring company's rules were adhered to for pricing, stocking, etc.
  • Took customers' orders daily and followed up with customer service to ensure their invoices were attached to their payments for delivery
  • Started tele-sales project (outbound calls) for sales improvement from June to September 2012 which grew sales turnover by 10% over previous year and 4% over budget

Mayowa Olaiya

Work experience
  • Sales Revenue and Credit Control Executive (Supervisor) at   Fan Milk Plc
  • Supervised the sales control team for efficient service delivery and conducted quality control checks on transactions in sales control unit to ensure compliance with company procedures.
  • Confirmed pan-Nigeria customers' electronic payments (bank transfer, funds electronic payment system, or any other electronic payment medium, through their various internet platforms)
  • Posted customers' payments into their individual accounts (online) and matching same with their inputted products' invoices for supply to the customers at their distribution centres
  • Monitored customers' accounts and reported any overdue credit or long-lasting debt for prompt payment
  • Reconciled customers account periodically for free flow of business and accountability
  • Reconciled account with the various payment media, especially Fund Electronic Payment System (FETS), monthly
  • Reporting customers sales positions to the sales team for proper actions that could lead to sales growth in the company

Mayowa Olaiya

Work experience
  • Supported in sales of products to both customer agents and vendors in various depots around Lagos district
  • Prepared manual invoice and stock book on daily basis
  • Maintained adequate level of stock and followed ‘first in first out’ practice of the company for product supplies
  • Collected, arranged and banked large volumes of cash for the company
  • Trained vendors and agents on customers relation, self-hygiene, product handling and self-empowerment
  • Kept and reported sales figures daily, weekly and monthly basis

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