Skills

  • Good Customer Service Skill
    8
  • 8
  • Secretary and Administration
    7
  • Proficient in MS Word
    7
  • MULTITASKING AND TIME MANAGEMENT
    8
  • Good data collection and presentation skills
    7

Experience

Mary Acheampong

Work experience
  • Collect and analyzes data (report writing);
  • Handled customer inquiries, resolved complaints and provided information to
  • clients;
  • Managed client feedback and escalated unresolved issues to the appropriate
  • departments;
  • Answered and redirected phone calls ensuring clients were connected to the
  • right personnel;
  • Document and track client feedback to improve service delivery
  • Undertake any other tasks that may be assigned.

Mary Acheampong

Work experience
  • Educated potential customers about the company’s products, enhancing their understanding and usage;
  • Efficient distribution of property rate bills to clients;
  • Addressed customer concerns in the field, providing solutions and maintaining a positive company Image.

Mary Acheampong

Work experience

Related persons