About

Marcus Gilliam is an accomplished hospitality professional with over 20 years of experience spanning food & beverage operations, catering, nightlife, and large-scale event management. He has built a career leading high-volume, high-expectation environments while consistently delivering exceptional guest experiences and strong operational results. Known for a calm, hands-on leadership style, Marcus specializes in operational execution, team development, and process improvement. His expertise ranges from stadium and arena operations to restaurants and bars, off-premise catering, and concept development. He is actively seeking a leadership role aligned with his experience or strategic partnerships that reflect his passion for consulting, concept development, and building sustainable, high-performing hospitality operations. With a deep respect for hospitality as both a business and a service, he brings structure, accountability, and heart to every operation he supports.

Skills

  • Operations Management
  • food security and Community Nutrition
  • Chef /Hospitality Manager
  • business consultant

Experience

Marcus Gilliam

Work experience
  • Lead large-scale food & beverage operations for major sporting events, concerts, and special events at Mercedes-Benz Stadium, ensuring seamless execution and exceptional guest experience in a high-volume environment.
  • Manage and support event staff, supervisors, and managers, overseeing scheduling, labor control, BEO execution, and real-time operational decision-making as Manager on Duty.
  • Collaborate cross-functionally with culinary, warehouse, and event services teams to maintain food safety compliance, inventory accuracy, and operational efficiency while meeting financial and service standards.