Maraka Benard

Followers 1
Connections 17

Human Resource Officer at Watu Credit ltd

since June, 2024

ma***22@gmail.com

Profile

About

mid-career specialist with a track record in recruitment and Human Resources positions seeking to attract, develop, and retain top talent in any organization. With my comprehensive skill set, dedication to excellence, and a genuine passion for creating impactful workplaces, I am confident in my ability to drive positive change and contribute to the success of organizations and companies.

Skills

Organisational and time management
8
Team management and leadership
10
Conflict management
9
1. Recruitment and Talent Acquisition:
8
Experience in data analysis with SPSS & Excel
10
Excellent communication and interpersonal skills
10
English
10
Ateso
10
Luganda
7
lugisu
8
lugwere
6

Experience

Maraka Benard

Work experience

Human Resource Officer at Watu Credit ltd

June, 2024 -
Fulltime

 Design and Implementation of Human Resource Systems, Policies and Procedures
 Develop HR policies, systems, and procedures, including regular reviews and updates of the Personnel
Manual;
 On ongoing basis, oversee all HR systems, policies and procedures to ensure alignment with organizational objectives, and with other systems, policies, and procedures, as well as to ensure compliance by all staff members;
 Communicate human resource policies and procedures to all staff, and guide/facilitate the implementation of new/revised systems through continuous interaction with line managers and other staff members;
 In collaboration with the senior management team, establish and oversee processes that prevent internal conflicts among staff members and departments, and that facilitate resolution of conflicts when they occur;
 Make ongoing recommendations to the senior management team for strengthening organizational learning, knowledge management, and change management in support of strategic objectives.
Staffing
 Review and advise senior management on annual staffing plans as part of annual operating planning process to ensure alignment with outreach performance goals, branch expansion plans, institutional development/transformation requirements, and other needs;
 Review organizational structure in line with the strategic objectives of the organization to build efficiencies;
 In collaboration with line managers, develop and update annual staffing/recruitment plans;
 Design and implement recruiting, selection and orientation procedures;
 Manage the company-wide recruitment and hiring processes, including both internal and external recruitment processes, in accordance with established policies, and ensure that recruitment processes are completed in a timely manner;
 Establish partnerships with local recruitment agencies, universities, and other institutions as applicable to source future employees;
 Participate on WATU's behalf at career fairs and other events, as applicable;
 Design and oversee the WATU internship program to develop new talent;
 As a lead for Diversity, Inclusion & Belonging (DIB), oversees the planning, implementation and monitoring of WATU's DIB strategy.
Performance Management
 Implement and manage the performance evaluation system to ensure that all employees receive a timely evaluation according to WATU Uganda policy;
 Track when performance evaluations are due, notify managers and provide them with the necessary documents to complete the evaluation. Review completed evaluations to ensure that policy was followed and that all documentation is complete. Route all evaluations to the Managing Director for review;
 Advise line managers on best practices in application of the Performance Management System, particularly the aspect of employee appraisal and performance feedback;
 In collaboration with senior management, introduce new tools, as applicable, to improve performance feedback for employees and managers;
 Using the performance appraisal outcomes, collaborate with Managers to identify employee training and career development opportunities and coaching / mentoring needs;
 Review the outputs of the employee appraisal process, identifying key issues and trends, and prepare consolidated reports for senior management;
 Link each individual departments objectives to Performance management to Goals and objectives of the company;  Support transition of WATU to a highly performing team.
 Compensation Administration / Rewards Management
 Maintain and update on an ongoing basis the company salary matrix in consultation with company management team;  Research and ensure that salaries are competitive for all positions;
 Oversee employee benefits administration, ensuring that providers deliver quality services to employees;
 Ensure that systems are in place to collect feedback on employee benefits and to answer questions from employees on the benefits program;
 Design benefit programs that comply with local labor law, are competitive and meet employee needs;
 Work with Senior Management in designing and implementing competitive incentive programs for key positions;
 Periodically review the pay and benefits structure in line with market best practices, technological advancements and the organizational goals and objectives.
Records Management
 Ensure proper maintenance and updating of all company personnel files at all offices;
 Ensure complete confidentiality of employee files;
 Manage and maintain the personnel database system (HRIS) including the input of changes in position or salary and training;
 Provide reports to management as needed.
Employee Relations
 Ensure accurate and timely institutional responses to all employment related enquiries, including employment applications, reference checks, and confirmations of employment, or others, in accordance with local legislation and established policies and procedures;
Assist staff with personnel issues or problems as required;
 Provide support as needed to resolve issues related with employee disciplinary issues, employee termination, or other HR Related issues;
 Design and Implement appropriate employee recognition (Eg. tenure related) programs;
 Develop and communicate employee safety and security procedures;
 Provide employees with an avenue to voice their concerns or communicate
Training & Development
 Ensure proper training of Managers & Staff on all human resource policies and processes;
 Ensure proper orientation training is provided to all new staff members to maximize efficient integration;
 In collaboration with senior management, based on training needs assessments, create and execute annual training plans to support the needs of the institution;
 Identify training providers, including both internal and external sources;
 Ensure training plans and training delivery meet company standards;
 Assist in developing training content and materials;
 Assist management team in delivering training. Coordinate and work with any external company trainers, manage all logistics of training;
 Develop mechanisms within the Performance Management System for measuring effectiveness of the different training initiatives. Report results to senior management, making recommendations for continuous improvement of the training program;
 Provide appropriate career guidance to support personal and professional growth;
 Coordinate and oversee WATU's leadership development program for all line and mid supervisory level and top management positions.
Department Planning & Development
 Develop human resources strategic plan that matches the operational and financial projections and that anticipates staff qualifications and needs required for transformation to a regulated financial institution;
 Hire, train and manage all Human Resources Department staff;
 Develop the WATU Uganda Human Resources Department as a service provider to other departments and units.

Maraka Benard

Education

Certificate in Recruitment and Selection at ALISON UNIVERSITY

June, 2024 - August, 2024
Fulltime

Maraka Benard

Work experience

Graduate tranee in Human Resource Managment at Watu Africa

March, 2024 - May, 2024
Fulltime

1. Create and update records ensuring accuracy and validity of information-schedule and plan meetings and appointments
2. Monitor level of supplies and handle shortages
3. Resolve office-related malfunctions and respond to requests or issues·
4. Coordinate with other departments to ensure compliance with established policies
5. Maintain trusting relationships with suppliers, customers and colleagues
6. Perform receptionist duties when needed-documenting financial information
7. Organizing documents and files Organizing and distributing messages
8. Maintaining and ordering office supplies
9. Scheduling meetings and conference
10. Updating internal data base with new hire information
11. Prepare reports and presentations on HR related metrics like total number of hires by departments Maintain office and stationery supply
12. Prepare the orientation schedule for newly recruited workers

Maraka Benard

Work experience

Volunteer in Human Resource Management at Youth Alive Uganda

February, 2023 - December, 2023
Fulltime

1. Helping executives with project tasks
2. Implementing administrative procedures
3. Coordinating with other organizations
4. Documenting financial information
5. Organizing documents and files Organize office and assist associates in ways that optimize
6. Create and update records ensuring accuracy and validity of information Schedule and plan meetings and appointments
7. Monitor level of supplies and handle shortages
8. Resolve office-related malfunctions and respond to requests or issues·
9. Coordinate with other departments to ensure compliance with established policies
10. Maintain trusting relationships with suppliers, customers and colleagues
11. Perform receptionist duties when needed-documenting financial information
12. Organizing documents and files Organizing and distributing messages
13. Maintaining and ordering office supplies
14. Scheduling meetings and conference
15. Updating internal data base with new hire information
16. Prepare reports and presentations on HR related metrics like total number of hires by departments Maintain office and stationery supply
17. Prepare the orientation schedule for newly recruited workers

Maraka Benard

Work experience

Adminstartive assistant at Smart Chain international

February, 2022 - August, 2022
Parttime

1. Duties and Responsibilities: Organize office and assist associates in ways that optimize procedures- sort and distribute communications in a timely manner
2. Create and update records ensuring accuracy and validity of information·
3. Schedule and plan meetings and appointments
4. Monitor level of supplies and handle shortages Resolve office-related malfunctions and respond to requests or issues·
5. Coordinate with other departments to ensure compliance with established policies·
6. Maintain trusting relationships with suppliers, customers and colleagues·
7. Perform receptionist duties when needed-documenting financial information
8. Organizing documents and files
9. Organizing and distributing messages
10. Maintaining and ordering office supplies
11. Scheduling meetings and conference