Skills

  • Excel
  • HTML/CSS 
  • MySQL
  • Javascript
  • Software development
  • C++
  • Java
  • Sql
  • Git
  • PHP
  • C#
  • REACT
  • DevOps

Experience

m1nd nyong1

Work experience
  • Clearly and concisely logged and tracked details of solutions provided to resolve customer issues while maintaining and updating customer database
  • Answered questions and used troubleshooting techniques and tools to identify technical defects and resolutions in a timely and efficient manner based on documented guidelines and procedures
  • Worked closely with product management to deliver high-quality products to our customers
  • Handled 20-50 Calls on a day to day basis calmly with good work ethic
  • Provided customers with high level technical support on computing products and peripherals.

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