Skills

  • Excellent communication and interpersonal skills
    8

Experience

Lydia Lydia

Work experience
  • 1. Engaging/communicating with customers to resolve their queries. 2.Escalating customer's queries to other departments and following up.
  • 3. Writing reports and presenting to management.
  • 4. Managing the social media handles and communicating to customers.
  • 5. Supervising/overseeing the social media team to ensure timely engagements with customers.
  • 6. Supporting diaspora customers with queries arising and resolving.

Related persons

daudi asiimweSoftware Developer at Infectious Diseases Institute, Kampala
Ritah NakkusiMicrosoft Word, Excel, Finance