Skills

  • Banking
  • Business Development
  • Finance
  • Marketing
  • Product management
  • Sales
  • Sales Automation
  • ICT
  • IT

Experience

lindah saleh

Work experience
  •  Build and maintain relationships with new and existing customers with the aim of selling the Bank’s products to the corporate companies.
  •  Ensure proper booking of all transactions of customers including deposits, loans, revenues and costs.
  •  Formulate business development strategies and objectives to meet changing market needs.
  •  Manage & coach a team to generate new business from existing customers in assigned sales territory.
  •  Ensure participation and target achievement in product promotional activities, customer events and scheduled product clinics.
  •  Compliance to policies, processes and procedures.
  •  Cross-sell to ensure uptake of the full range of products offered.
  •  Appraise all credit requests and ensure adherence to quality standards and SLAs within the service outlet.
  •  Effectively respond to customer enquiries to maintain consistency in the brand experience.
  •  Identify potential risks to the service and product offering and provide mitigation strategies.
  •  Keep abreast of the rapid pace of product development to be able to sell new products.
  •  Constantly monitor credit portfolio to ensure maximum of 3% NPL.
  •  Initiate and carry out recovery action on non-performing credits facilities.
  •  Prepare weekly and monthly statistics/performance reports for management use.

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