About

I'm unemployed youth looking for a job opportunities that can provide career development and advancement where I can lend my knowledge, skills and experience.

Skills

  • Call center agent
    1
  • IT Technical Suppot
    5
  • CYBERSECURITY ANALYST
    5

Recommendations

Xolani Ncuthu

4/17/2026
Provided a score of  
10
  for KUNGAWO SOKOYI

Experience

KUNGAWO SOKOYI

Work experience
  • January, 2025 - December, 2025
  • Parttime
  • Respond to user inquiries via phone, email, or ticketing systems.
  • Diagnose and resolve hardware, software, and network issues quickly to minimize downtime.
  • Guide users through step-by-step solutions, often remotely using remote desktop tools.
  • Install and configure computer systems, software, and peripherals like printers and scanners.

KUNGAWO SOKOYI

Work experience
  • Completed a 1-year intensive training program covering AWS cloud computing, technical skills, and soft skillsGained hands-on experience with AWS services,Windows administration, networking, and securityDeveloped strong problem-solving, communication, and teamwork skills
  • Applied theoretical knowledge to real-world projects and labs, building a strong foundation in cloud computing and IT technical support
  • Troubleshot and diagnosed technical problems with computer systems, networks, and software
  • Provided technical assistance and training to end-users
  • Maintained accurate records of technical issues and resolutionsImplemented and enforced IT security policies and procedures
  • Performed routine maintenance tasks, such as backups and system updates
  • Analyzed and reported on IT system performance and capacity
  • Identified and recommended opportunities for IT system improvements

KUNGAWO SOKOYI

Work experience
  • Good customer service
  • Access customer finance
  • Handling customer queries
  • Resolve customer complaints

KUNGAWO SOKOYI

Work experience
  • Handling Calls
  • Sales targets and debt collection
  • Background Knowledge with Microsoft Word, PowerPoint, Excel and Acess

KUNGAWO SOKOYI

Education
  • I have obtained N6 certificate in year 2021 and I have done inservice training now I'm currently waiting for My Diploma in Farming Management.

KUNGAWO SOKOYI

Education
  • January, 2018 - December, 2018
  • Fulltime
  • I have obtained Matric certificate on year 2018

Xolani Ncuthu

4/17/2026
Provided a score of  
10
  for KUNGAWO SOKOYI