About

A dependable professional and highly motivated individual with a diverse background in healthcare and customer service. Seeking a position that offers growth in a field that helps others committed by work excellence.

Skills

  • Sales
    8
  • Computer Literacy
    8
  • Bilingual Communication: Fluent in Spanish
    10
  • receptionist
    9
  • EMPATHY & COMPASSION
    10
  • Fluent in both English and Spanish.
    10

Experience

Marien Colon

Work experience
  • Handle inbound and outbound calls, verified patients eligibility, scheduled appointments, file, scan and translation.
  • Collect co-payments and billed insurance.
  • Interviewed new candidates and help with the hiring process.
  • Kept track of invoices and statements, as well as applying payments and denials and E.O.B (EOP) to correct accounts.

Marien Colon

Work experience
  • Handle inbound and outbound calls with exceptional courtesy.
  • Help prospective members with any concerns in regards to insurance coverage and monthly payments.
  • Trained other employees on how to handle calls.
  • Welcome clients to their insurance while keeping provider information up to date.

Marien Colon

Work experience
  • Assist patient with daily needs
  • Clean patients apartment
  • Pick up patients prescriptions

Marien Colon

Education
  • High School Diploma