About

I am an experienced Technical Writer with expertise skills in the field of technical documentation. Using my experience, I am seeking a challenging position, which will allow me to apply my writing skills to deliver effective communication products. I would like to be associated with a progressive organization where I can enhance my knowledge and help growing the company on the way towards its mission.

Skills

  • Communication
    9
  • Teamwork
    9
  • Problem-Solving
    8
  • Creativity
    8
  • XMetaL
    9
  • Arbor text epic editor
    10
  • Adobe FrameMaker
    8
  • DITA
    9
  • Structured Authoring
    9
  • SDL Tridion Docs (Publication Manager)
    9
  • Jira
    8
  • Remedy
    9
  • Adobe RoboHelp
    7
  • Adobe Acrobat DC Pro
    9
  • English
    9
  • Hindi
    9
  • Bengali
    10

Experience

Koustav Mukherjee

Work experience
  • Technical Content Developer at   Dell
  • Experience in comprehensive writing, editing technical documents and end-user documents.
  • Ability to write clear, concise, and grammatically correct content.
  • Analyze or study the audience to learn their needs and create documentation as per their requirements.
  • Possess technical bend of mind to understand the complex technical specifications and rewrite them in simple language.
  • Excel at working with Subject-Matter Experts (SME) to gather information, identify relevant data and audiences, and write documents that are clear and user friendly.
  • Experienced in gathering information from different sources and form it into a technically clear and correct, well-written final product.
  • Experienced in SDLC (Software Development Life Cycle), DDLC (Document Development Life Cycle), and Agile methodology.
  • Experienced in storage solutions and Disk Library for mainfame (DLm).
  • Knowledge of advance concepts Single Sourcing, Context Sensitive help, Structure documentation, Topic based authoring, XML and DITA.
  • Knowledge of various storage devices like ECS, PowerMax, Data Domain, Isilon, VNX, and VMAX.
  • Knowledge of various style guides and standards including IDD Style Guide, Microsoft Manual of Style (MSTP), and ASD-Simplified Technical English (STE).
  • Fluent in grammar, editing, rewriting, information mapping, vocabulary, and plain English writing.

Koustav Mukherjee

Work experience
  • Experienced in AMM, IPC, SRM, User Comment (UC), RNC (Special Project) for Bombardier engagement.
  • Experienced in handling different Change Drivers (CD); like NIEO, WNIEO, Modsum etc.
  • Engineering Services, Aerospace Technical Documentation and Publications.
  • Creation/updating of Technical Manual, User Manual/Guide, Installation guide, Troubleshooting Guide and End-user document, as per client requirement.
  • Creation and revision of Aircraft manuals.
  • Analyze or study the audience to learn their needs and frame the document as per their understanding level and requirement.
  • Track all review issues to closure to the satisfaction of reviewer(s).
  • Communicate with the clients and end users to determine the goals and objectives of developing technical content.
  • Ensure all developed documents match the specifications set for authenticity, clarity, conciseness and orderliness of the content.
  • Interact with the SMEs to gather information about the systems designs and the components used for developing the systems.
  • Analyze the different functions that the user will expect from the system and understand how each function can be performed.
  • Involve in linguistic check.
  • Create mockup with EDZ (3D file) and Design Office (DO) to support illustration.
  • Act as per the feedback received from the end user. Make suitable changes to the documents as per the suggestions and complaints.
  • Working as a Technical coordinator for the team.
  • Involved in Quality Check\Review Process and training to freshers.
  • Knowledge of ATA100, ATA2100, ATAiSpec2200, S1000D and ASD-STE100 Simplified Technical English document publication standards.
  • Knowledge of understanding and interpretation of Engineering Drawings, Design drawings and diagrams.
  • Ability to work independently and as a team member.

Koustav Mukherjee

Work experience
  • Experience as a Technical Writer in Aerospace domain handling Aircraft Maintenance Manual (AMM) for A350 Program, and Illustrated Parts Catalogue (IPC) for Legacy program since 10 Dec, 2012 to till date.
  • Experienced in AMM, IPC, SRM, and User Comment (UC)
  • Knowledge of ATA100, ATA2100, ATAiSpec2200, S1000D and ASD-STE100 Simplified Technical English document publication standards.
  • Knowledge of understanding and interpretation of Engineering Drawings, Design drawings and diagrams.
  • Knowledge on database like analysis of Service Bulletins (SB), MPMs, RFR, RFI, COC, Round Table analysis etc.
  • Ability to work independently and as a team member.

Koustav Mukherjee

Work experience
  • Experienced in Aerospace domain handling Aircraft Maintenance Manual (AMM) for A350 Program, and Illustrated Parts Catalogue (IPC) for Legacy program.
  • Experienced in AMM, IPC, SRM, User Comment (UC) for AIrbus project.
  • Experienced in Engineering Services, Technical Documentation and Publications.
  • Creation/updating of Technical Manual, User Manual/Guide, Installation guide, Troubleshooting Guide and End-user document, as per client requirement.
  • Creation and revision of Aircraft manuals.