About

Top-performing Sales and Operations Manager with prolific knowledge of the business context, financial management, and marketing strategies used to drive market expansion. Action-oriented and innovative translates strategic organisational goals into achievable steps. Well versed in conducting an an...

Skills

  • Communication
    10
  • Teamwork
    8
  • Problem-Solving
    8
  • Creativity
    8
  • Leadership
    10
  • Administration
    10
  • Business Development
    8
  • Management
    10
  • Retail
    8
  • Sales
    10
  • English
    9
  • French
    5

Experience

Kostas Gounaris

Work experience
  • Area Sales Representative at   Carad SA
  • Develop a complex market expansion plan by leveraging strong business knowledge used to implement sales plans that facilitate stable growth. Lead cross-functional teams to increase sales and profitability.
  • Play a key role in organisational consolidation by streamlining business functions and developing the pricing structure, sales strategic plans, and project management framework.
  • Cultivate and manage positive business relationships with key stakeholders and account decision-makers, demonstrating strong communication and negotiation abilities.

Kostas Gounaris

Work experience
  • October, 2017 - September, 2019
  • Fulltime
  • Developed and implemented tactical management, sales, and regional marketing plans for small electrical appliances, identifying opportunities for business development through a targeted approach.
  • Managed relationships at senior levels with clients by creating valued business partnerships.
  • Monitored the market and industry trends to find ways to outperform competition.

Kostas Gounaris

Work experience
  • Managed the company's new activity for short-term rentals of tourist properties located in various regions of Greece. Ensured that accommodation was clean, well maintained and attractively presented. Drove sales to meet occupancy and revenue targets. Managed check-ins and checkouts. Trained staff to ensure that high standards are maintained.
  • Organised bookings and maintenance for the properties while delivering outstanding services.
  • Carried out routine inspections of all check out rooms and spot checks of all occupied rooms.
  • Ensured good communication with other team members on VIP’s and special requests.

Kostas Gounaris

Work experience
  • March, 2013 - September, 2014
  • Fulltime
  • Oversaw all aspects of team morale, efficiency, productivity and performance. Controlled and maintained store key performance indicators. Dealt with staffing issues, including recruiting staff and providing training and development. Recruited and managed staff, ensuring excellent customer care standards are met and exceeded. Spearheaded the maximisation of product availability and stock management optimisation.
  • Analysed sales figures and forecasted future sales volumes to increase profits.
  • Exceeded customer expectations by delivering exceptional services, such as responding to inquiries, handling complaints, respecting client concerns, and resolving issues.

Kostas Gounaris

Work experience
  • September, 2001 - March, 2013
  • Fulltime
  • Developed a new business by establishing and executing strategic sales and marketing plans. Managed and supervised all sales and business development operations and gained market share. Handled staff and floor activities, such as scheduling tasks, conducting reviews, and ensuring a smooth working environment.
  • Achieved sales of €2.2m by training staff to use effective up-selling and cross-selling techniques in a highly competitive industry.
  • Developed a highly efficient workforce by hiring top talent, providing cross-functional training, and improving team performance.

Kostas Gounaris

Work experience
  • In charge of organising, staffing, supervising and coordinating the sales force; developing the client base; client financial management; negotiations, deals; travelling throughout the country.

Kostas Gounaris

Work experience
  • April, 1988 - September, 2000
  • Fulltime
  • Sales Manager, additionally in charge of setting up and developing an Export Department.
  • Head of the entire sales department, in charge of sales, collections, clients and salespersons throughout the country. Additionally, I pursued my own initiative in setting up and organising the company’s exports, which I monitored personally through travelling in Albania, Bulgaria, Romania, Serbia, Croatia, Russia and Cyprus, at the same time gaining experience in the field of product costing and pricing.

Kostas Gounaris

Education
  • Business Administration
  • Grade: 8.67 (First in class)
  • Graduated with Distinction

Related persons

Petrina SyrmouSocial Media Marketing Manager / Content Creator / Graphics / Communication at Petrina's Digital World