About

I am an Operations Analyst with extensive experience managing complex financial workflows and building scalable processes that support organizational performance. In my current role at Wheels, I oversee a large portfolio of fleet lease accounts and support multi-million–dollar billing cycles by ensuring accuracy, resolving exceptions, and improving the end-to-end workflow. My strengths include analyzing operational data, building KPI dashboards, conducting variance research, and creating SOPs that streamline cross-functional processes. I frequently partner with billing, technical teams, and leadership to identify gaps, reduce errors, and enhance operational efficiency. With 13+ years across operations, billing, claims, and team leadership—combined with an MBA in Business Analytics & Management and a Lean Six Sigma Green Belt—I bring a strong blend of analytical thinking, process optimization, and problem-solving. I excel in fast-paced environments where accuracy, structure, and continuous improvement matter.

Skills

  • Project Management
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  • Financial analysis and reporting
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  • Data Analysis
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  • Team management and leadership
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  • Cross-functional Team Leadership
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