About

An experienced network engineer and IT support specialist with significant design, support, administration, and implementation of network projects in addition to timely execution of work plan within the budget framework. I have a wealth of knowledge in proper and administration of assigned duties to build customer trust and to improve the performance of the organization.

Recommendations

Systems Gator

 9/12/2025
Provided a score of  
10
  for Kimutai Johnson

Edgar Akide

 3/4/2024
10

"The above named person is a dedicated person who intends to change and improve the living standards and the environment at large to both areas of work, Community and the World at large.

Whatever opportunity given to him will greatly be appreciated. "

4 recommendations in total
See all recommendations

Experience

Kimutai Johnson

Education
  • September, 2022 - December, 2023
  • Fulltime
  • Advanced Computer Science

Kimutai Johnson

Work experience
  • September, 2020 - January, 2023
  • Fulltime
  • Network monitoring: monitoring both IP and transmission services configured on our equipment (Juniper and Tejas) on the network to ensure optimal performance.
  • Raising trouble tickets to track incidences that occur on the network and working on resolution to ensure resolution within 4 hrs.
  • Taking part in field operations as required (Installation of new network equipment, patching, testing, Inventory)
  • Planning and managing engineering works by analysing and determining the impact on client services and issue the appropriate customer notification.
  • Troubleshooting network problems and providing solutions
  • Acting as Team Leader when the team leader is absent.
  • Building Solution Diagrams based on the customer requirements to guide on
  • troubleshooting and to guide the client on how the service is routed.
  • Liaise with support teams, working together to resolve customer issues which arise
  • once the service has been handed over.
  • Performing monthly quality checks to ensure that data integrity is achieved, and
  • correct process followed.
  • Managing escalations from clients
  • Acting Shift Team Leader -Managing shift members and assigning roles as well as
  • managing critical failures on escalations.

Kimutai Johnson

Work experience
  • Management of the National Fiber optic Cable network (NOFBI) within the county.
  • Supporting Digital Literacy Programme including monitoring and evaluation
  • Supporting ICT in Government offices within the County
  • Configuration of network equipment at county offices.
  • Supporting Government ICT projects implemented at the County Level including
  • Ajira digital and Community innovation Hubs (CIH).
  • Network monitoring and of the Network, troubleshooting and resolution of the faults
  • with the help of the contractors.
  • Performing weekly preventive maintenance of the Network Equipment Rooms within
  • the county and the Sub Counties.
  • LAN management within the Government offices at the county.
  • Creation of WLAN users at the Sub County DCC offices within the county.

Kimutai Johnson

Work experience
  • September, 2017 - January, 2019
  • Fulltime
  • Network monitoring: monitoring both IP and transmission services configured on our equipment (Juniper and Tejas) on the network to ensure optimal performance.
  • Raising trouble tickets to track incidences that occur on the network and working on resolution to ensure resolution within 4 hrs.
  • Taking part in field operations as required (Installation of new network equipment, patching, testing, Inventory)
  • Planning and managing engineering works by analysing and determining the impact on client services and issue the appropriate customer notification.
  • Troubleshooting network problems and providing solutions
  • Building Solution Diagrams based on the customer requirements to guide on troubleshooting and to guide the client on how the service is routed.
  • Liaise with support teams, working together to resolve customer issues which arise once the service has been handed over.
  • Performing monthly quality checks to ensure that data integrity is achieved, and correct process followed.

Related persons

Systems Gator

 9/12/2025
Provided a score of  
10
  for Kimutai Johnson

Edgar Akide

 3/4/2024
10

"The above named person is a dedicated person who intends to change and improve the living standards and the environment at large to both areas of work, Community and the World at large.

Whatever opportunity given to him will greatly be appreciated. "

4 recommendations in total
See all recommendations