About

Results-driven Auto Workshop Supervisor with 5 years of experience overseeing workshop operations, leading technician teams, and ensuring high-quality vehicle diagnostics, repair, and maintenance. Strong technical expertise in automotive systems, tools, and diagnostic equipment, combined with proven skills in workflow planning, inventory control, and safety compliance. Recognized for improving efficiency, reducing downtime, and delivering exceptional customer service while meeting performance, cost, and quality targets.

Skills

  • Preventive & Corrective Maintenance ·
    10
  • English
    8
  • KISWAHILI
    8

Experience

Kevin Shamala

Education
  • Auto Workshop Supervisor
  • Reduced repair turnaround time by 60% through optimized workflow planning and resource allocation.
  • Increased customer satisfaction scores by 80% by improving communication, service quality, and follow-up practices.
  • Cut operating costs by 75% through effective inventory management and supplier negotiations.
  • Boosted first-time fix rate by 50% by training and upskilling technicians on modern diagnostic tools.
  • Maintained a zero-incident safety record, ensuring strict compliance with safety and environmental standards.

Kevin Shamala

Work experience

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