Skills

  • Management
  • Microsoft Office
  • Excel

Experience

kenneth mark

Work experience
  • February, 2019 - August, 2022
  • Fulltime
  • Ensure the team meet their delay targets.Ensure the right attitude towards work is maintained.Resolve product or service problems by clarifying the customer’s complaints; determine the cause of the problem and proffer the best solutions to solve the problem.Ensure customer satisfaction and provide professional customer support.Recommend potential products or services to the management by collecting customer information and analyzing customers needs.Attend to all inbounds, outbound calls, emails, feedback and Text messages of customers and ensure they are satisfied.Achievement Best Team Award July, 2020Feb. & March, 2020 Best Team member Award (2 Times)Feb. 2020 Best Football Defender (Won Trophy)
  • Train and maintain team members energy to meet expected goal of the company. Motivate staffs to achieve the expected Goals.

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