About

Well-organized and knowledgeable Chemist stays calm under pressure and quickly resolves any all problems diligently. Offering skills in Laboratory analysis, quality control, quality inspection, customer support, order management and team collaboration. Effortlessly engage customers with good communication skills in boost satisfaction and build loyalty.

Skills

  • Education
  • Manufacturing
  • Teaching
  • Customer service assistant
    7
  • English and Kiswahili
    10

Experience

Kelvin Karanja Njoroge

Work experience
  • Ensuring customer satisfaction,
  • Receiving clients messages and replying with the relevant account related information.
  • Linking Kenyan PayPal users to USA based customer help desk

Kelvin Karanja Njoroge

Work experience
  • Checking the quality of raw materials sourced by the company.
  • Checking the quality of blended raw materials ready for production to ensure that the right ratios of every component was used.
  • Checking the quality of produced pipes( pvc,hdpe,ppr & ips) and tanks to ensure they adhere with the company standards as well as the KEBS standards.
  • Ensuring that the dispatched products are in the best quality.
  • Handling clients complains regarding additional information of products usage and breakdown.

Kelvin Karanja Njoroge

Work experience
  • August, 2019 - September, 2019
  • Parttime
  • Data collection in designated enumeration area.
  • Data submission to the server.

Kelvin Karanja Njoroge

Education
  • September, 2015 - November, 2019
  • Fulltime
  • Second Class Honours Upper Division

Kelvin Karanja Njoroge

Education
  • January, 2010 - November, 2014
  • Fulltime
  • B+

Related persons

MATTHEW THUOSoftware developer at Kenya commerce exchange bureau