Skills

  • Administration
  • Project Management
  • IT

Recommendations

Jacqueline Kisilu

 11/7/2023
10

"A proactive and great leader"

Experience

Kelvin Lilech

Work experience
  • Facilitate the disbursement and payments of the campaign activities in multiple counties and their sub counties during the selected immunization campaigns.
  • Certify all documents against the payments (as stipulated in attached budgets), e.g., payment schedules, invoices, receipts etc. These will be at the National, county and sub-county level.
  • Monitor / Perform spot checks on implementation activities
  • Obtain quotations, organize transport for participants in the training events, maintain financial records and confirm attendance to the events, organize accommodation and meals, arrange training equipment in support of the event, place advertisements, confirm attendees, prepare briefing materials and project communications accurately and on time, explain costs and confirm payments to be made, keep records, make suggestions for improvements and make recommendations, be the focal point of communication in the County between the relevant partners.
  • Respond to partner queries and forwarding queries to UNOPS Project Management Support-Associate-Field Coordination to respond as necessary.
  • Assist in the production of training documentation.
  • Assist in the preparation of pre and post training activities and reporting.
  • Have the ability to coordinate and facilitate the training events to the target groups required by the partners and actively participate and help in conducting the training events.
  • Maintenance of accurate records (hardcopy and online) of all operational and financial transactions for easy reference and retrieval; document management, including file closures, archiving.
  • Resolution of routine administrative and process issues, referring complex issues to the Project Management Support-Associate-Field Coordination with recommendations for course of action.
  • Use of technology and electronic systems and tools to initiate work, share information with project staff and stakeholders.

Kelvin Lilech

Work experience
  • August, 2022 - November, 2022
  • Fulltime
  • Recruiting Junior Team Leaders to ensure that they sign up clients and advertise/market Businessclaud.
  • Building a high performing team by providing strong mentorship, coaching and guidance.
  • Building strong and collaborative relationships with other internal stakeholders.
  • Organizing data and generating deep customer insights to enhance sales force productivity and effectiveness.
  • Supporting the Junior Team Leaders key planning and operations tasks to support the overall objective of the business.
  • Providing pricing and contract support by providing the team with high-quality and competitive proposals as per the available packages.
  • Identifying opportunities for new business development through following up on leads and conducting research on target clients.
  • New business generation by meeting potential clients to understand needs and providing relevant solutions.
  • Managing the sales process to close new business opportunities.
  • Setting weekly and monthly activity and revenue targets for the team and driving them to achieve these.

Kelvin Lilech

Work experience
  • November, 2021 - August, 2022
  • Fulltime
  • Overseeing the processing of new outsource data processes in the collection system.
  • Ensuring that there is maintenance of existing data in the collection system.
  • Supervision of payments and invoices in the system by ensuring compliance on deadlines.
  • Enhance quality assurance through data analysis and provide recommendations.
  • Liaise with I.T. department on issues of operational efficiency.
  • Liaise with Finance on matters regarding payroll processing.
  • Provide insight on business development based on analysis conducted.
  • Provide all required reports to foster performance management, tracking and cost management processes.
  • Ensuring that there is general compliance in the entire organization based on the policies and procedures.

Kelvin Lilech

Work experience
  • September, 2021 - November, 2021
  • Fulltime
  • Handling of new outsource data processes in the collection system.
  • Maintenance of existing data in the collection system.
  • Maintenance of payments and invoices in the system.
  • Enhance quality assurance through data analysis and provide recommendations.
  • Liaise with I.T. department on issues of operational efficiency.
  • Liaise with Finance on matters regarding payroll processing.
  • Provide insight on business development based on analysis conducted.
  • Provide all required reports to foster performance management and cost management processes.

Kelvin Lilech

Work experience
  • March, 2021 - September, 2021
  • Fulltime
  • Aiding on Data Digitization, Content Creation, Content Moderation, Web Research, Audio Transcription, Categorization and Data Processing

Kelvin Lilech

Work experience
  • October, 2020 - December, 2020
  • Fulltime
  • Interacted with vendors who would drop off their goods and ensured that all items are received, shipped and dispatched to the sorting center, which in turn ensured that all customer goods are dispatched to the respective customer designation. I also processed Jumia Global orders by ensuring they are packed according to stipulated guidelines and are ready for dispatch.

Kelvin Lilech

Work experience
  • February, 2018 - September, 2018
  • Fulltime
  • Completed all tasks related to refugee case processing as assigned by the Supervisor, ensuring adherence to RSC Standard Operating Procedures.
  • Developed proficiency in Worldwide Refugee Admissions System (WRAPS) application and maintained complete and accurate records in WRAPS and physical files on all actions taken on a case.
  • Developed and run reports on cases, pipeline and team workload which I shared with Operations Management.
  • Conducted all stages of office-based refugee case processing including case creation, security checks, admin, scheduling, medicals, assurances, travel processing, and responding to inquiries.
  • Provided oversight to RSC Africa Case Processing Assistants when assigned to special projects, including planning how to tackle the project, identifying reporting parameters and completing quality checks on the work done during the project.
  • Conducted regular quality checks of the Case Processing Assistants' work to ensure that cases were consistently and correctly updated, both electronically and in the physical files.
  • Assisted in the development of Case Processing onboarding and training procedures and modules as well as assisting in their implementation as required.
  • Wrote deferrals, and correctly updated responses in WRAPS and the physical files. Responded to case status inquiries from Refugees, Partners, Attorneys, Resettlement Agencies and Congress either electronically or via physical letter, with strict adherence to the Guidelines for the Treatment of Refugee Records.
  • Handled unscheduled visits by refugee applicants at the RSC Africa gate.
  • Handled assigned processing duties such as, RFRs (Request for Reviews) including updating WRAPS appropriately with the submission request and decision from USCIS.
  • Assisted with case management through a holistic view of USRAP cases and followed up with relevant RSC Africa processing teams to effect changes to the case as needed.

Kelvin Lilech

Work experience
  • November, 2016 - January, 2018
  • Fulltime
  • Maintained a current knowledge of the US and US Refugee Admissions Program.
  • Prepared for cultural orientation field missions by reviewing information about participants to be trained, developed lesson plans specific to those participants, gathered necessary training materials and printed class lists and name tags used during training.
  • Conducted cultural orientation in urban and camp locations throughout Sub-Saharan Africa for a diverse caseload and varied curricula.
  • Assisted the CO Field Team Leader for assigned circuit rides with the logistical planning and implementation as directed.
  • Updated WRAPS to reflect participation in concluded CO training schedules.
  • Participated in field mission briefings, operation meetings and debriefings.
  • Assisted with the development of resources for the CO Department as a whole, such as training materials, Highlights and Backgrounders on refugee populations, in-house staff development training and others.
  • Performed other duties which may be assigned by the Senior Trainer, Manager or CO Regional Coordinator to enhance the efficiency and efficacy of the CO program.

Kelvin Lilech

Work experience
  • January, 2016 - November, 2016
  • Fulltime
  • Coordinated and managed logistics to and in the field that included staff travel, transportation of files, equipment and supplies.
  • Managed interpreter hiring, training, supervision and payments.
  • Purchased supplies while out on field missions as and when it was needed.
  • On adjudication missions, ensured completed files were presented on time to immigration officers, and monitored their return from the officers.
  • Managed processing schedule and staff workload while on missions.
  • Called applicants who have failed to appear for scheduled interviews.
  • Worked with partners who were transporting refugees to ensure correct applicants were brought and taken from the worksite, and that this was done in a timely manner.
  • Completed refugee roll call and presented morning announcements to refugee applicants.
  • Completed IT set up while on field missions and ensured technology and equipment used was well- managed and utilized, including computer hardware and software.
  • Acted as the security backup while on field missions.
  • Completed Trip Reports and accounted fully for funds used as required when traveling on field missions.
  • Maintained a thorough knowledge and adherence to field missions Standard Operating Procedures which included interview schedules, statistics, file reviews, handling queries from immigration officers, preparation and distribution of immigration decision letters, preliminary results lists and trip reports.

Kelvin Lilech

Work experience
  • Responsible for staying tuned to the culture, process, structure, and personnel.
  • Scanning the environment for high-impact, high-leverage improvement and cross-functional collaboration opportunities.
  • As appropriate and with the buy-in of the leadership team, identify, recommend and lead the implementation of these opportunities, including directing cross-functional implementation teams, in an effort to increase overall effectiveness of the organization.
  • Directs organization-wide efforts to effectively manage and allocate operational resources.
  • Assess the organization’s current capabilities against future operational objectives and requirements and formulates a strategy to build required competencies through internal development and recruitment.
  • Work closely with the team to ensure operations are strategically aligned with other key functional units. This includes connecting, communicating, and staying in tune with all departments, establishing a knowledge base of information about these units and sharing insights with the leadership.
  • Conducts regular Operations Reviews to align strategy with tactics and ensure effective execution of strategy, including a functional “health check” on at least an annual basis.
  • Directs the operational and administrative activities for the office.
  • Ensures information flow to and from the executive office and key support groups – Finance, PR, Advertising, Media Buying, Digital and Creative.
  • Facilitates the leadership team in meetings and discussions, ensuring the groups are working on the right things, in the right amounts, at the right times.
  • Provides oversight and guidance to projects of high importance.
  • Track and align stakeholder acceptance and process deployment effectiveness and implement contingency plans as needed.
  • Monitor intended outcome, adapt communication processes and behavioral motivation.

Kelvin Lilech

Work experience
  • Dashboard reports; Customer acquisition, CASA, customer service and transactions.
  • Branch procedures and spot checks, audit, risk and compliance function.
  • Staff performance, incentive programs and appraisal reviews.
  • Customer survey visits and Mystery Shopping
  • Branch Help desk support.
  • Branch operations dashboard reports (Sales dashboard, Transaction report)
  • Agency Banking; Recruitment, Selection, Qualifying & Appointment
  • Agency Banking; Back-end System operations & documentation
  • Agency Banking; Training & Evaluation

Kelvin Lilech

Education
  • Computer Systems, Networking and Telecommunications

Kelvin Lilech

Education
  • Technical Course

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Jacqueline Kisilu

 11/7/2023
10

"A proactive and great leader"