About

As a Business Process Lead Consultant, I leverage my MBA and project management skills to consult on the design and implementation of training for offshore employees. I also act as a point of reference for the planning, design, and implementation of process changes, engaging with multiple AORs and stakeholders in the development and oversight of offshore employees. Additionally, I design reporting for workflow design and analytics and CBA preparations. With over 5 years of experience in various roles at Allstate, I have developed strong skills in management, agency relationship management,

Skills

  • Leadership & Project Management
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  • Communication
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  • Financial analysis and reporting
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  • Customer Relationship Management
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Experience

Keeba Scott

Work experience
  • Consulting of design and implementation of training for offshore employees including metrics and KPA analysis.
  • Act as a point of reference for the planning, design, and implement of process changes.
  • Engage with multiple AORs and stakeholders in the development and oversight of offshore employees.
  • Design reporting for workflow design and analytics and CBA preparations. 1