About

To be a benchmark employee for personal, professional and organizational advancement in any ones given situation while placing value on the importance of openness to new ideas from all, flexibility and intercultural sensitivity aimed at attaining sustainable development and continuity of the system with emphasis on creating an enabling environment for others to realize their potential.

Skills

  • Change Management
    10
  • Process Reengineering
    10
  • Work stress management
    10
  • Negotiations and conflict Resolution
    10
  • Computer and system literate
    10
  • Data Analysis
    10
  • Monitoring and Evaluation (Data Management)
    10
  • Document Analysis
    10
  • Market Research
    10
  • PEST factor analysis
    10
  • Analytical Problem Solving
    10
  • Report Writing
    10
  • Equinox Banking Software
    10
  • Microsoft Office skills
    7
  • English (Proficient)
    10
  • Nyanja and Bemba
    10

Experience

Kauya Ntalasha

Work experience
  • Duties and Responsibilities
  • To manage and provide leadership to the Smart Invoice Team, taking charge of the operationalization, sustainability, performance monitoring, and realization of benefits associated with the system
  • Plans and manages the on-boarding of taxpayers onto Smart Invoice as per agreed timelines and targets
  • Coordinates the training of taxpayers on the usage of the Smart Invoice
  • Ensures consistent usage of the Smart Invoice System by taxpayers and take corrective action where non-compliance is noted
  • Ensures provision of support to taxpayers as well as other Smart Invoice teams in Stations where applicable
  • Liaises with ICT and the Project Team for technical support to both taxpayers and Smart Invoice teams
  • Monitors, documents and reports on risks and any deviations from the plans
  • Maintains an issue log and monitors resolution of issues on Smart Invoice
  • Prepares reports on Smart Invoice as per agreed timelines
  • Provides input into the Smart Invoice communication and training materials, procedures and coordinates sensitization of various stakeholders where applicable
  • Implements change management activities
  • Monitors system integrations with internal and external systems
  • Promotes adherence to policies and procedures
  • Attends to relevant correspondence timely

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