Skills

  • Administration
  • Business Development
  • Customer service
  • Digital Advertising
  • Office management
  • Procurement

Experience

Kadiri Sadoh

Work experience
  • Responsibilities
  • Plan, direct, coordinate and manage activities of staff in the entire sales area with direction from Business Development & and regional Officer.
  • Sets priorities, goals, and timetables for the teams to achieve maximum productivity.
  • Plan ahead for upcoming problems or opportunities and takes appropriate action.
  • Elaboration and implementation of strategies for the development of the Service Center
  • Coordinate the Commercial activities in the Service Center with particular reference to revenue generation and protection, and customer relationship management.
  • Plan, direct, coordinate and manage entire technical fault clearing to minimize disruption to services.
  • Ensuring the efficient and effective operation of the Service Center
  • Coordinate the preparation of schedules for meter reading, billing input and bill distribution
  • Ensuring efficient logistical services, including office procurement
  • Monitoring of marketers with the daily performance dashboard.
  • Drive marketing team to deliver on set targets.
  • Regularly coach and provide feedback to team members to enable them to have confidence in what they do, help them grow and drive to excel.
  • Ensuring efficient and effective human resources services
  • Build and utilize working relationships with internal business partners across the organization and external contacts.
  • Ensure customer disconnections and reconnections are carried out following KAEDCO processes.
  • Achievements
  • Shining Star of the Month Aug 2019
  • (Kaduna Electric Distribution Company KAEDCO)
  • Shining Star of the Month Sep 2019
  • (Kaduna Electric Distribution Company KAEDCO)
  • Shining Star of the Month Oct 2019
  • (Kaduna Electric Distribution Company KAEDCO)

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