About

As a freelancer, my primary objective is client satisfaction. No matter what I will work to the extreme to complete the jobs as per the client requirement. I am always keen to provide high-quality results within a short period of time. Virtual Assistant/Administrative Support My experience and skills include: ✅ Scheduling and conducting interviews and meetings ✅ Drafting minutes of the meetings ✅ Answering/addressing customers issues ✅ Strong knowledge of Google Drive/Spreadsheets/Docs/Calendar ✅ Strong command on Microsoft Office (Word/Excel/PowerPoint) ✅ Social media management (Facebook/Instagram/Twitter/ Snapchat) ✅ Excellent research skills Customer Service via Phone/Chat support/Shopify/Amazon/eBay and other platform My experience and skills include: ✅ Assist in high volume incoming calls and chats ✅ Assist customer with order checkout, errors and delivery options, ✅ Handled complaints and escalations ✅ Process credits according to company guidelines ✅ Answering/Addressing customers issues ✅ Order Inquiries ✅ Shipments creation ✅ Troubleshoot cable, phone, and internet over the phone and chat. Thank you so much for dropping by and I hope I can be of help with your business. Contact me today, I can be interviewed anytime! ;)

Skills

  • Customer Service and Support
    10
  • Technical / Mechanical Email Support
    8
  • General Virtual Assistant
    10
  • Administrative Assistant
    10
  • Product Research
    10
  • executive assistant
    8
  • social media management
    10
  • Account manager
    10
  • English
    10
  • Tagalog
    10
  • Visaya
    10

Experience

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Work experience
  • General Virtual Assistant / Customer Support  at   Staci

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Work experience

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Work experience
  • Customer Service Specialist / Technical Email Support  at   Magic Brands
  • December, 2022 - January, 2025
  • Fulltime

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Work experience
  • Account Manager / Order Fulfillment / Phones / Email Management / LiveChat at   Flagship One

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Education